The experience was the best from the time I entered the door to when I picked up my vehicle. Everyone were helpful, friendly and very professional. I was completely satisfied with the work and overall experience.
5/21/2016
Obioha O. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was completely dissatisfied with your customer service and poor service delivery. Lack of proper and clear communication as I was told to come twice and the car wasn't ready.Even today,the doors weren't properly fixed.They delayed me for about 30 minutes before they finally fixed what the problem was.Honestly, I regret having come in touch with this company.
5/19/2016
Iyowuna C. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looked brand new, I bought it in December. Thanks to you it looks like how I got it the first day.
5/19/2016
Robyn G. VERIFIED CUSTOMER
Vehicle Make : Acura
An accident related issue with the air conditioning and heat was not resolved. They are giving me a hard time about fixing it.
5/19/2016
Rebecca G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff were very friendly and nice, however my only dissatisfaction is that I wasn't updated regularly via email about the status of my car. Once it was near completion I stopped getting emails. Also, the repair took a little longer than anticipated and was ready on a Friday when I went out of town for the weekend, therefore I had to bring my rental car back early which was a big inconvenience which I suppose was more of an insurance issue rather than an issue with the body shop. Again the staff were very pleasant and accommodating.
5/11/2016
Marvin W. VERIFIED CUSTOMER
Vehicle Make : Toyota
As soon as I pulled in to the parking lot to park my car i was immediately greeted by a member on what to do. That helped right away for me because i didnt know what to expect and once i went inside to the counter there was no waiting. Everyone was nice and helpful. Keep up the good job.
5/11/2016
Daniel J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I liked the daily email updates. It would've been nice to receive the final email stating that the car was ready instead of having to call 3 days after we received the email stating the car was in the final stage and almost ready. Having to call to check on the car meant extra days we had to pay for the rental car. Once you add that last and final email, you guys will be top notch. Thank you for the great service and work done to my car!
5/7/2016
Richard N. VERIFIED CUSTOMER
Vehicle Make : Ford
Help me prevent people from backing into my vehicle in the first place. Seriously, everyone was great.
5/7/2016
Mariana U. VERIFIED CUSTOMER
Vehicle Make : Kia
I was very satisfied with the whole experience. Staff was very helpful, car repair looks great.
5/6/2016
Ruohmei C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Extremely professional and smooth process that I had not received ever in the past! Great team with great service. Thanks!
5/5/2016
Andrea G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great work and ahead of schedule! Thank you!
5/5/2016
Maureen C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you! everyone was professional, friendly, and thorough through out the entire process. I was very satisfied.
5/4/2016
Arlyne L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people that I interacted with were, Michael, Shateece, Julian, Henry, and Calvin who were professional, efficient, and polite.
4/29/2016
Nancy M. VERIFIED CUSTOMER
Vehicle Make : Ford
Your business was very well organized. Everyone was very professional, personable and treated me and my relatively small repair with respect. I will recommend your business to friends if the opportunity arises. Thank you.
4/28/2016
Vishnu R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dealing with you guys with the easiest, least painful process. Everyone was so friendly and kind and you guys were so efficient. Thanks for taking such great care of my car!!
4/27/2016
Rhonda B. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick and efficient! Well done.
4/27/2016
Joshua B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I thought the staff were professional and courteous while the work performed was a higher quality than expected. Hopefully I do not have to return for more work in the future, but if my car needs bodywork I would certainly have it repaired again at International Collision.
4/26/2016
Larry S. VERIFIED CUSTOMER
Vehicle Make : Acura
personell were great , the fact that it took an extra week to fix my car was not great.
4/22/2016
Lynette M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Although I was satisfied with the overall repair, i was concerned that I had to wait. The reason being, that something on the repair list was missed and had to done after I pointed it out.
4/22/2016
Zarrin Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Totally happy with the service, Geico, and the employees ....proud to have Geico for years ????