Wasn't ready the day I was told. When I went to pick it up, driver's window and mirrow weren't working. Despite these two issues, overall the service was good.
7/31/2016
Theresa E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Driverside headlight fixed/replaced yesterday but the new headlight turned foggy after the rain.
7/28/2016
Julien H. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car looks brand new!! You all did an incredible job. Thank you so much!
7/28/2016
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciate the cheerful and helpful assistance that I was shown from all your staff. I was also very pleased with the repair. Many thanks for the added surprise gift certificate!
7/28/2016
Rosemary L. VERIFIED CUSTOMER
Vehicle Make : Ford
I cannot tell you how much I appreciated my vehicle being ready in the time frame that I needed it in. I greatly appreciated it being done early and looking like new
7/21/2016
Rachel R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Excelent service!!
7/21/2016
Rajabali P. VERIFIED CUSTOMER
Vehicle Make : Kia
Even though it took longer than was promised, but quality of workmanship looks great so far.
7/21/2016
Tracey M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service
7/15/2016
Ashley L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was lied to several times:
****. That the car was ready - it was clear no one tested the car after making the"repairs"
2. That someone was on their way to pick me up at the metro (I waited 25 minutes to be picked up)
3. The extent of the damage
Also, international collision did not fully investigate the damage to the generator and charging system. most concerning, my car was return to me in an unsafe condition. I had to return the car immediately.
7/15/2016
Yongmei Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everybody I encountered at ICC was courteous. I like the integration of the Enterprise Car Rental service within ICC premise.
There was a little glitch at the end concerning the deductible and the Geico system was down at that time. I explained the mistake on the bill and the manager was willing to make the changes.
I would recommend ICC to others if ever the need arises.
7/8/2016
Fouad A. VERIFIED CUSTOMER
Vehicle Make : Honda
There are small things that remain to be taken care off (paint, tape, weather strip). The concern is that these unfinished jobs are on the doors that didn't have any issues. Another problem is that a cover for electric wiring behind the door is missing. Thank you
7/8/2016
Edwin T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great update and constantly keeping me informed. The repair is very well done. Like new. Thanks.
7/8/2016
Park K. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I wouldn't take my car anywhere else, thank you for making my car look like it had never been in an accident!!!!
7/8/2016
Matiwos G. VERIFIED CUSTOMER
Vehicle Make : Honda
Initially delivery was scheduled for 06/29. But the actual delivery was on 07/01. Because of this I paid two days of car rent because I was out of town for my pre planned vacation from 06/30 to 07/04. The supervisor told me that I will not be paying car rent for the time I was out of town. Then he lied to me about it.
7/6/2016
George C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very professional, great communication and quick and easy.
6/29/2016
Alyssa K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome customer service!
6/24/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent Service
6/24/2016
Abebe G. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am happy with timely and perfect service provided to me
6/24/2016
Monique W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your team are approachable, knowledgable and extended me great courtesy throughout the process and follow-up. I would definitely recommend this center to others.
Oh, and my body repairs on my Subaru look awesome!
6/24/2016
Brian B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Car looks perfect. Very professional operation you have.