I am not happy with the repairs. I look at it everyday and it reminds me of the terrible job that was done. Bet yet, I was told the parts are the reasons. Smh????
11/7/2016
Nalinda W. VERIFIED CUSTOMER
Vehicle Make : Honda
As you know the vehicle repair was not completed to my satisfaction at the time of pick up. It was just obvious that you see the required repair was not completed. One other smaller thing, The Number pleat (Tag) was also bended due to the accident. Its a simple matter of fact just to straighten it up and fix it. In that way you impress the customer to their utmost satisfaction. Not to go above and beyond but a simple thing to achieve Excellence.
My time is valuable and I care for it.
11/6/2016
Lita Y. VERIFIED CUSTOMER
Vehicle Make : Honda
The damage to my car was completely taken care of. It looks brand new. I would recommend this place to friends. Thank you.
11/6/2016
Margaret P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The staff has always been courteous & respectful. It is very busy but my satisfaction is ICC's main concern. I have never been disappointed with the repair work I have received. I would recommend ICC to my family & friends.
11/5/2016
Robin K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Well done.
11/4/2016
Gayle F. VERIFIED CUSTOMER
Vehicle Make : Honda
It was nice to be able to return my car and be able to drop off the rental car. No need for a separate trip to return to Enterprise...that was very helpful!
11/2/2016
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Pick up was a disaster. Car was delivered with dead battery. Receptionist extremely unhelpful and rude.
Repair was done well. Customer service on delivery was awful.
11/1/2016
Kira S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was amazing! Everything was going well. My car looks brand new now!
10/25/2016
Cynthia J. VERIFIED CUSTOMER
Vehicle Make : Honda
I would really have to speak to someone in regards to the satisfaction that I have for my car there are some things that are done very sloppily also have a problem with the fact that I get my car back and I have 7 miles of gas in my car. It would be nice for someone to give me a call back in regards to it I do have some other issues
10/21/2016
Reynel H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone I talked to was very helpful and always had a smile of their face. It was comforting..
10/21/2016
Wicca D. VERIFIED CUSTOMER
Vehicle Make : Honda
The car's lights were left on, and the battery was dead. The battery was 4 months old. My daughter was told "don't turn the car off" until it is charged.
Also the automatic window doesn't work properly. It only goes down half way...
10/19/2016
William M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great job
10/17/2016
Timothy E. VERIFIED CUSTOMER
Vehicle Make : Honda
Two things still need to be fixed--passenger side headlight lens and passenger side turn signal. I sent an e-mail detailing concerns with videos immediately after I got home on Monday. Please contact me to set up time to fix.
10/12/2016
Apostolos A. VERIFIED CUSTOMER
Vehicle Make : Ford
the work done on my car was of high standard and detail. The completion was on time.
10/10/2016
Jacob B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It got a little but slow. **** week instead of 3 days as promised
10/7/2016
**** W. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys exceeded expectations. Everything was convenient and staff very professional. Thanks
10/6/2016
Waldemar S. VERIFIED CUSTOMER
Vehicle Make : Toyota
As good as could have been expected.
10/2/2016
Babatunde A. VERIFIED CUSTOMER
Vehicle Make : Honda
I was pleased with the constant communication and updates on my car. I was super pleased with the work that was Donte and how clean my car came out of the shop
10/1/2016
Ana A. VERIFIED CUSTOMER
Vehicle Make : Nissan
After 5 hours to pick up our car from you, stop in the middle of the highway
10/1/2016
Imelda M. VERIFIED CUSTOMER
Vehicle Make : Lexus
You have my car for weeks, you send me an email that my car is ready to come home last Sept 26, I waited until sept 28 to make sure it's 100% done. I waited for hours in your place and the car won't start. And you let me wait more for another hour so I decided to get my rental car back. I am so mad that I went to worn very late. I am not happy with your business