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Real Reviews from VERIFIED CUSTOMERS
Raymond S. VERIFIED CUSTOMER
Vehicle Make : Ford
excellent repair and painting is great. thanks Ray
2/15/2017
Nilo A. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was impressed with the quality of repair and the professionalism of all the employees throughout the process including the estimate, repair, and rental car staff. Thank you for making this painless.
2/15/2017
Julia I. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The paint used for the repairs does not match the original paint. I wish I would've know that the manufacturer's paint wouldn't be used so that I could've take my vehicle to the dealership instead.
2/13/2017
Haley F. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you for your prompt service and exceptional work.
2/13/2017
Toi-marie S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job! Can't tell the car was in an accident.
2/12/2017
Kimberly G. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the second time I have used ICC. The first was not a good experience. I thought I would give them another try when I needed a repair again. This time the service was excellent and the car was ready earlier than promised. Great experience and I can now recommend ICC.
2/11/2017
Baja P. VERIFIED CUSTOMER
Vehicle Make : Ford
Henry was extremely nice and accommodating to my travel issues that conflicted with receiving my vehicle. Great service, my car looked like new!
2/8/2017
Andrew Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
I've use the service here once before in the past and was let down by the QA (headlight assembly was replaced but nobody aligned the bulb, wax from the blend was left visible on pickup etc). This second experience redeemed their previous incident and I felt more peace of mind this time around, the blend was done well and everyone kept me up to date an informed the entire time.
2/7/2017
Jonathan T. VERIFIED CUSTOMER
Vehicle Make : Honda
The individuals with which I interacted were pleasant and knowledgeable. The quality of the repair was great. However, the side mirror was not calibrated. Additionally, the car wash that was given left swirl marks all over my vehicle. Additionally, windows and interior surfaces were left streaky.
2/7/2017
Walter B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything was handled professionally from start to finish. All staff were courteous and helpful. Car looks fine. thank you.
2/7/2017
Ramdeo T. VERIFIED CUSTOMER
Vehicle Make : Nissan
You have done a good job thank you
2/7/2017
Milvia C. VERIFIED CUSTOMER
Vehicle Make : Ford
The process was easy and the customer service was extraordinary, I love the idea of getting updates on the repairs and that my car was ready even before the original date.
2/7/2017
Barbabra D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job. I was pleased.
2/6/2017
Tiessea W. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks new again! The team did a great job and finished ahead of schedule.
2/6/2017
Lahne M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks so much for your work on my car after my son's accident. It looks brand new. I really could not tell that it was the same car, thank you. I really appreciate your attention to detail.
2/3/2017
Tamara Z. VERIFIED CUSTOMER
Vehicle Make : Honda
I wasn't happy with my experience at all. I spoke with two different people about using my two 100 gift cards to ICC for my current claim. I was told that I could use **** card for every 500 and my claim was 1250. When I tried to pay for my 250 deductible with the 2 cards I was told that I could only use ****. Your employees need to get their story straight and agree on the requirements and rules for using gift cards. Thanks, Tamara
2/1/2017
Maryann S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Saturday hours and the ability to meet with Geico right there and have a rental care available were very convenient.
2/1/2017
Augustin T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Paul Bassan was helpful in explaining work that was done and the warranty on the work done.
1/31/2017
Li C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys were timely, kept me updated, and had great service. I will definitely recommend you to anyone!
1/30/2017
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Easy and convenient process
1/27/2017