The service was great and the representatives were very courteous. The car was returned ahead of schedule.
1/5/2018
Amy G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great customer service!
1/4/2018
Janet D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything about the service and the people I dealt with was excellent. They fixed my car to meet my difficult time schedule— I had a non-refundable ticket on the auto train to FL tomorrow. I can’t thank all of you enough. I would recommend international collision to everyone.
1/4/2018
Kumars A. VERIFIED CUSTOMER
Vehicle Make : BMW
All the people we interacted with were
very nice and warm hearted.
1/4/2018
Julian Y. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
11 outta 10! Thanks again for the excellent service
1/3/2018
Selcuk O. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car was not ready at the promised time twice and nobody even called me to update. When I called to inquire I was lied to. Terrible service.
1/2/2018
Linda G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Updates were very prompt and customer service was superb.
12/30/2017
Malihe M. VERIFIED CUSTOMER
Vehicle Make : Kia
I want to thank all the emploees that work in International Collision Center.
I am happy and grateful that Geico is so fast and helpful when you need them.
My special thanks for the Geico adjuster “Andy” that he is such a polite gentleman that I was very at ease and comfortable with him.
I wish all of of them a Happy New Year too.
Sincerely’
Malihe Moayerian
12/30/2017
12/30/2017
Christina H. VERIFIED CUSTOMER
Vehicle Make : Ford
From my initial contact with the Geico, Enterprise and International Collision Center Team members to the picking up of my car, I was treated courteously and respectfully.
12/30/2017
Ashwani K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Always a great service
12/29/2017
Rajendra K. VERIFIED CUSTOMER
Vehicle Make : Subaru
a job well done. excellent service delivered well ahead of schedule. great experience.
12/24/2017
Eddy M. VERIFIED CUSTOMER
Vehicle Make : Kia
The hood was not centered when i came to pick it up. He took it back inside to fix it. When driving, i noticed a small noise coming from right front, I opened the hood then notice that a small hose was lose. And i had to use a little more than nomal force to close the hood. Then again i realised that the ac was not cooling. Apparently they forgot to refill refrigerant. Bringing it back today
12/22/2017
Deborah G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Henry and others on the team were as nice as could be and they rushed to get my car back to me. However, the work was not completed to my satisfaction. I did not notice when I picked up the car due to how the car was parked and I could not get a good view, but the work was not completed properly and it never should have passed internal quality control.
I need to now bring the car back to have the work corrected. The body work was mostly very good except for one tiny spot, but the fender and quarter panel are completely misaligned and it looks terrible. Certainly not "good as new" and certainly not to my satisfaction.
I am sure it will be corrected when I return the car but it is very disappointing not to have it done right the first time.
Thank you.
12/19/2017
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice customer service
12/19/2017
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Toyota
My battery died, and the part that hold the windshield washer fluid that was apparently replaced was completely empty
12/17/2017
Brian M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was told car would be done on Wed. No call on Wed, I called they said would check on car & call me, no call! I showed up & was told car wasn’t ready. Picked up car the next day.
12/17/2017
Omar H. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service
12/17/2017
Carmenmaria G. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you!
Just testing my car today as I was out of the country. So far everything looks good!
12/14/2017
Christina K. VERIFIED CUSTOMER
Vehicle Make : Ford
The people who worked there, were very nice. The issue I have is, I got my Explore back. The lock botton in the trunk was not working. As well as my head light were still very loose. The paint job was not 100%. A few scratches and folds in the paint. Was not that worried about the pain job. I did bring the explorer back to get the lights and button fixed. They did fix the button, but the lights were still very loose and not aligned. I ended up having to tighten up the head light myself, they are still not aligned properly. I was very upset they did not go over all the items they fixed in the first place. And then again when I brought the Explorer back.