The whole process from getting the estimate, getting updates on the repair work, to picking up the car looking good as new were stress free and professional.
It was much appreciated.
6/30/2018
Paul S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very courteous and professional service.
6/26/2018
Ella R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I really appreciate the operation at Inter. Collison, very efficient!! My car was ready as they advised. Very pleased!!!
I noticed however, a sign that was in my vehicle was missing. Will be contacting them regarding this matter
6/23/2018
Arun L. VERIFIED CUSTOMER
Vehicle Make : BMW
Great Service and on time delivery
6/22/2018
Alexandra B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much! My favorite part about my whole experience is how nicely I was treated. Everyone was so attentive, professional and very friendly! I received frequent updates about my car’s status and I thought it was a wonderful experience overall.
6/21/2018
Patty W. VERIFIED CUSTOMER
Vehicle Make : Honda
Was such an easy process. Very professional and impressed with quality of work. Thank you!
6/16/2018
Adrian H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I wanted my car back so bad, that I was getting impatient and would take it in any condition almost. I’m glad I chose your business. It was well worth the wait,because you guys did an amazing job. You will always get my business if this happens again(hopefully not); I’ll also know where to refer people when they need body work done. My car looks like it’s straight off the showroom floor. Thank you to your whole team.
Adrian
6/15/2018
Terrance K. VERIFIED CUSTOMER
Vehicle Make : Lexus
You did a great job!!
6/15/2018
Amy M. VERIFIED CUSTOMER
Vehicle Make : Dodge
We were initially happy, however we seem to be having trouble with the radio/back up camera that we never had prior to the accident. On three different times the radio has turn off out of know where for no reason and taken a few mintues to come back on. On one of the occsaions when this happened we were backing up and since it had shut off the back up camera did not even come on. We are planning on bringing it in if this happens again as we are not sure why this is happening and never had any problems like this prior. Please advise.
Thank you,
Amy M
6/13/2018
Andrea Y. VERIFIED CUSTOMER
Vehicle Make : Acura
Everything was handled beautifully. Terrific customer experience, smooth process, and friendly, knowledgeable staff.
6/12/2018
Peter W. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent job and customer service.
6/10/2018
Jessica T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The communication initially seemed fantastic. The text updates letting me know my repair was on track were great. Then, my car was not ready the when promised and your shop did not contact me to let me know there would be a delay. What is the point of the text updates if they stop when there is a delay in the job?
My car was supposed to be repaired on May 25th. It was not ready until june 6th. Nearly 2 weeks later than promised.
The repair work seems good, timeliness and communication was terrible.
6/9/2018
Andrew L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very impressed. Professional, courteous, deliverrd on time and as promised - not sure that anyone could ask for more
6/8/2018
Elaine S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people I dealt with were wonderful -- caring, knowledgeable and patient. Wonderfully trained!
6/5/2018
Lawerence P. VERIFIED CUSTOMER
Vehicle Make : GMC
It is not finished, still waiting on a part; Hitch cover!
6/4/2018
Robert K. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick
Professional and thorough service
5/31/2018
Tang L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Overall my experience has been great. Great group of people working there! Thank you.
5/30/2018
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Two parts were not installed correctly.
5/24/2018
Connor L. VERIFIED CUSTOMER
Vehicle Make : Mazda
I am completely satisfied with the work performed on the car. I really appreciate ICC going the extra mile to fully fix the bumper and still give me the 100 dollar appearance allowance. My car looks great and I’m very happy with it. The customer service was excellent through the entire process. I appreciate your extra attention to detail. Thank you
5/24/2018
Duane E. VERIFIED CUSTOMER
Vehicle Make : Saab
It was difficult to get through to a person by phone. Several attempts were made to no avail. Later in the day another attempt was made and finally the phone was answered.