The trunk sensor is not working and needs attention.
Also, I must’ve left my leather holder containing Vehicle Registration, insurance card and Benz operating manual on counter or inside glove compartment of rental (black Camaro)
11/8/2019
Leslie P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was expecting the car to be ready on Oct. 30 but it was finally ready one week later on Nov. 6.
11/7/2019
Lori S. VERIFIED CUSTOMER
Vehicle Make : LEXUS
I picked up my car and it had moisture in the headlight and when I brought it back, I didn't hear back as promised as to what is next
11/5/2019
****M. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
I really thankful for the International Collision Center for taking care my car. I knew it's just small ordinary car, and old car. But, that's a gift from someone that mean to me. I think you guys just sprinkled some magic on my car. I was so nervous because that's my 1st car, first time got hit.
11/1/2019
MARC B. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
As always, you were professional, polite, accessible and interested in the well being of your customers. You set the standard for any business.
10/31/2019
Olivia S. VERIFIED CUSTOMER
Vehicle Make : HONDA
The car repair was flawless. And very fast service. Very pleased with the experience. Highly recommended.
10/21/2019
RICARDO C. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Very satisfied with the service and communication from the staff.
10/20/2019
Felicia C. VERIFIED CUSTOMER
Vehicle Make : FORD
The staff was professional and I was pleased with the services. I will recommend others to obtain services at your facility.
10/17/2019
SOLEIL P. VERIFIED CUSTOMER
Vehicle Make : FORD
Thanks for your hard work!
10/16/2019
Hassane C. VERIFIED CUSTOMER
Vehicle Make : LEXUS
To Whom it May Concern & International Collision:
First, at least I do appreciate that I was able to get my car on Tuesday, Oct 8 2019 instead of Friday, Oct 11.
I was not fully satisfied though for the following reasons:
****. All email/text messages were addressed to my husband, Hassane, instead of me, Bernadette, even though Bernadette is the owner and driver of the car being repaired.
2. No one reviewed with Bernadette on site the repairs and services provided for the car when I arrived to pick it up.
3. No one explained or referred me to Enterprise Rental policies when I returned the car rental (including no info on when or how I would receive $50 deposit).
Regards,
Bernadette
10/11/2019
Scott C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Didn't hear anything from ICC in the first 48 hours, but after that we appreciated the regular e-mail status updates...
10/11/2019
OLIVIA M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Thank you for your constant communication and delivering on time.
10/10/2019
KENNETH R. VERIFIED CUSTOMER
Vehicle Make : FORD
Quick, Fast, Curious!!!
10/7/2019
MASSEY J. VERIFIED CUSTOMER
Vehicle Make : NISSAN
International Collision always does an excellent job!!! The car detailer always does an awesome Kobe cleaning the car after repairs. I’m always satisfied when I come here.
Thanks to the whole team for always providing excellent service!!!??????????
10/5/2019
Gina S. VERIFIED CUSTOMER
Vehicle Make : FORD
Car looks good. You cleaned the inside of my car too, which really made me happy. Thanks
10/3/2019
****V. VERIFIED CUSTOMER
Vehicle Make : GMC
You all did a great job on my car. It look new. I want to thank you all vert much
.i am so happy now. Thank you all very much for a great job. Love you all. Thank you .audrey banhorn
10/1/2019
Jia W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very impressive service, and convenience provided to customers. First time experience that rental actually is located at the same location of body shop. Everyone I met are professional. Thank you.
Gia
10/1/2019
AARON B. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job. Quick turnover!
9/30/2019
Valiolah N. VERIFIED CUSTOMER
Vehicle Make : HONDA
Good repair and updated on status or repair regularly.