I was amazed with the 24 hour turn around, good job
8/24/2018
Derek F. VERIFIED CUSTOMER
Vehicle Make : Jeep
All your staff were helpful and courteous and have great personalities!!!!
8/23/2018
Terry N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rear bumper has a significant gap on right side that was not previously there. Trim around drivers side window should have been replaced. Numerous scuff marks. 5/8 inch gap between right rear bumper and fender. We discussed not taking bumper off due to a previous repair unknown to me. This should have been brought to my attention. The before and after photos are significantly different.
8/23/2018
Normita J. VERIFIED CUSTOMER
Vehicle Make : GMC
The repair was done quickly and I appreciated being kept in the loop. I also appreciated having the rental company in the same office, didn’t have to make an extra trip or rely on someone for transportation. The employees were very friendly and helpful.
8/14/2018
Andrea S. VERIFIED CUSTOMER
Vehicle Make : Honda
The process was fast, easy and convenient.
8/11/2018
Jose S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you San Joaquin Collision team! I am satisfied 100% with the repairs and with the service. It is awesome that you guys have my Geico insurance adjustor and enterprise car rentals on site. It made the process even more convenient.
8/10/2018
Richard W. VERIFIED CUSTOMER
Vehicle Make : GMC
On a scale of ****-5 with five being the best experience, I would give my experience a solid 7! The partnership between San Joaquin Collision, Geico, and Enterprise is truly an example of customer service excellence. My truck was completed a day early and... wait for it... WAS DETAILED INSIDE AND OUT! Couldn’t be happier in all of the staff involved. Kudos to all! I hope I never need you again ???? but you can expect me again if I ever do! Thanks so much!
8/8/2018
Karen S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for excellent service! My car looks great after the repairs. Every part of my experience with San Joaquin was excellent!
8/2/2018
Sara D. VERIFIED CUSTOMER
Vehicle Make : Honda
Wish my bumper had been replaced correctly the first time, due to reorder causing delay I lost the ability to trade in the car for the full amount owed and now I am stuck with the car and the depreciated value.
8/2/2018
Stephanie F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was great, everyone was friendly and helpful. They explained the process and what to expect and made sure I didn’t have any questions before I left. I was updated throughout the entire repair process. The repairs were done quickly and my vehicle came out beautifully! Great customer service, thank you!
7/19/2018
Pamela D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Than you
7/10/2018
Malia R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repairs were completed in a timely manner and look professional. Also, if you have Geico this is the place to go. They will take care of everything; and have a rental car waiting for you.
6/29/2018
Javier M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything looked fine but in my experience (which was only one 10+ years ago) the car should have been washed and presented clean for me. I’m not sure if that was protocol or the other body shop going above and beyond but this time the inside of the car was not cleaned neither was the outside. I drove it straight to the car wash when I left. Maybe just having the car washed and clean would make a great impression for clients..but just as suggestion. Thanks again!
6/28/2018
Jorge P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. They kept me updated on repairs and possible completion date. Completed on date they said it would be. Recommend them for future repairs.
6/27/2018
Frank D. VERIFIED CUSTOMER
Vehicle Make : Fiat
Great customer service. Dedicated to excellence.
6/16/2018
Alberto R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Seems your guys used the same screws ,and instead of replacing items you guys repaired them and used them again also plastic covers were damaged and left as is,there are details that need to be fixed and I honestly expected my truck to be like new because before the accident it was practically brand new and I am not satisfied at all
6/14/2018
Ravikumar B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I took car from the center this evening. I just noticed now that right fog light is not working and left turn signal is blinking at faster rate than right turn signal indicator. I will call the center tomorrow morning to fix it.
Thanks
6/8/2018
Jack C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome and fast service from the beginning
until the car was done ?
Very kind and took care of all our needs.
6/5/2018
Roy W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Beautiful job
5/22/2018
Robert V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very friendly and professional. The work was completed in a timely manner and the bumper looked great! Paint matched well. Thank you, and kudos to all that helped us. Would recommend you to anyone that needed bodywork for their vehicle