Special Interest Auto Body

Excellent job

Very friendly people. My car looks great!

The people at Special Interest are very nice and personable. I appreciated the calm demeanor and the interest in customer service. Unfortunately, there seems to have been a staffing issue the last day my car was there. The person responsible for the final touches was missing for an unknown amount of time. It was dark outside, when I picked it up, and there wasn't time for Special Interest or GEICO to inspect it. There are cosmetic issues (such as white flecks of paint on the vehicle, bright pink paint on the windshield, possible dents) that I didn't initially see in the dark, and some issues with the detailing (spotless in some areas, weird white residue on the back seats). The headlight that was the main problem works perfectly so far(thanks), but there are other issues and I'm not sure the car was put together correctly. The inside of the glove box seems particularly warm and dusty, as if stuff from the engine is getting inside it. GEICO certainly did not inspect it, before I picked it up. I suspect Special Interest would make it right, just based on the demeanor of the employees (absent the missing one), but I live too far away to come and go repeatedly. It's a three hour trip and I can't be without a vehicle. As I didn't pay for detailing, I'm not very concerned about the cosmetic issues. Those are just annoying. However, it's aggravating to pay out-of-pocket for things insurance should have covered. I'm not sure what else I can do under the circumstances. If Special Interest has suggestions about what I should do (especially about the white paint flecks - will those come off or does the car need to be repainted?), I would appreciate it. However, I primarily wish that Special Interest had just admitted that they needed more time with my car and let me go home in the terrible rental car for the weekend, instead of getting my hopes up and leaving me with a half-finished white-spotted pink-stained car with electrical issues. One more trip to pick up a thoroughly-inspected car would have been worth it. More trips to maybe fix something that wasn't caught the first time is a huge hassle and gamble.

Every thing was great what else can i say

Everyone was kind, helpful, and professional I would recommend to anyone

Very good experience and great customer service

I was treated very well. Kept informed. And my car looks great!

The job was done professionally and in the time frame specified. MThe rental vehicle was easy with the exchange done right at the shop. All told it was a pleasant experience. Thank you Bill

My car was fixed in a very timely manner. The two people at the front desk were very helpful and respectful. I am very impressed and pleased with the work done to my car and how I was treated by the staff. I would recommend this place for anyone needing repairs. Thank you for an amazing job!

Everything about my repair was awesome. You exceeded expectations!!

From start to finish, I was kept in the loop with all repairs and progress. The customer service all involved was so friendly and explained every step. Harper kept me informed of the progress daily and made me feel so ease knowing I can relax and my truck will be taken care of. Thank you so much for the beautiful work on my truck. I'm so happy to have it back looking so good.

They made my car look brand new after someone swiped my brNd new car. Wonderful job and everyone was so nice.

So surprised with how fast I got my car back. Really great on time and loved that they went as far as cleaning the interior of my car. Thank you!

Very excellent, friendly and fast service! ...and easy

They even insured my door open and closed properly. Thank you SO much!

Great customer care

You guys did a grate work! Thank you very much

Special Interest Auto Harper first choice in car repair. I have recommended Special Interest Auto Harper frenz and relatives and will continue to do so because when I bring my car to Special Interest Auto Harper that you will do the job completely and to the best of your ability. I have total confidence and your ability to fix my car right the first time and to go above and beyond to make sure the job is done right. I also feel like I'm treated with the utmost respect and you treat my car like it as if it was your own and you treat me like I was a personal friend and I really appreciate it thank you so much have a nice day

Thanks again for your help and great work. Car looks like new!

My car look brand new again! And everyone I delt with was really nice. Thanks!