The experience was easy, painless, & professional throughout the whole process
7/1/2017
**** S. VERIFIED CUSTOMER
Vehicle Make : Ford
The team was very helpful in person and over the phone with all questions that I had. I had most of my interactions with Zack and I could tell that he had my best interest at heart. I also appreciate the email updates about the repair in my car.
6/30/2017
Charlene K. VERIFIED CUSTOMER
Vehicle Make : Honda
Daily updates were helpful and kept me apprised of the progress of repairs on my car.
I was very satisfied with the timlinesss and the quality of the repairs.
6/29/2017
Natalie F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was very friendly and professional. Job was completed quickly and was well done.
6/29/2017
Josie D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The team is great and Megan has Awesome customer service and I'll reference other
6/27/2017
Rodney C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very thorough and quick to get my mirror fixed on my truck. Thank you for everyone''s help.
6/23/2017
Nemiah D. VERIFIED CUSTOMER
Vehicle Make : Acura
Great customer service and the whole setup from vehicle drop off to pick it was amazing I would definitely recommend to others
6/22/2017
Nathaniel E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Outstanding customer service and work product!!!!
6/22/2017
Tyrone H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I found a few scratches on the roof of the vehicle after I left and the inside wasn't very clean. The interior was dusty and should have been a little cleaner but overall it was a very good job on the repairs. Thanks
6/22/2017
David W. VERIFIED CUSTOMER
Vehicle Make : Ford
**** **** was a great customer representative. She stayed in top of things, very knowledgeable! Thanks ****!!!
6/17/2017
Antoinette M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for the advice on my car , and thank you for the quick and fast service,and my car looks good.
6/17/2017
Benita L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Loved the status updates and the quick turn around. Very friendly staff.
6/16/2017
Bonsha D. VERIFIED CUSTOMER
Vehicle Make : Ford
5 star ratings!!!! **** kept me informed about my SUV and had superior customer service!!! The receptionist was very warm and informative. Great staff. My vehicles was well kept and polished-B.Davis
6/15/2017
Neha P. VERIFIED CUSTOMER
Vehicle Make : Honda
As of now everything looks fine.
6/7/2017
Gail &. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was excellent.
6/3/2017
****S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service and repair/perfect people
6/2/2017
Emily B. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you so much for getting my car fixed and repaired so quickly! Tracie was awesome and kept me updated every step of the way. I couldn't have asked for a better experience. I would definitely recommend your business to my family and friends.
6/2/2017
Salena S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service!!
6/1/2017
Dana A. VERIFIED CUSTOMER
Vehicle Make : Nissan
the team kept me abreast of each step. the Geico examiner and the CC team member seems to work well together. so far the paint job appears to be perfect. car had been washed upon pick up
my recommendation:
Front desk personnel is the front line for the company. it represents the type of service your customers will receive. the receptionist was not very friendly. the "staff" and the customer service/receptionist talks across the room instead of getting up or they coming to speak with her. There was food on the front desk. this is unsanitary and unprofessional. break time/breakfast should be taken away from the desk. it is a great gesture to have coffee for your customers. this area should always be clean and neat. there is no sugar substitute. may I suggest individual packs of cream and sugar. this is more sanitary and it presents better. be sure to have a trash can for the paper.
my overall experience was good. I would give a A-