I was very happy with the front of the house staff at the body shop (Lindsay, Scott, and Kevin) but very disappointed with the actual work that was done by the technicians. I had to have issues corrected four times after reviewing the work done on my car. That was very frustrating. The final result was satisfactory, but it took me sending the car back each time to get it right.
1/1/2017
Ashley S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kendra was awesome!! She needs a raise !! Best attitude and great knowledge!!
12/24/2016
Russ R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Kendra and Joe were great and exceeded my expectations. Will definitely return any time I need repair work.
12/17/2016
Clyde G. VERIFIED CUSTOMER
Vehicle Make : Nissan
excellent job
12/15/2016
Janet D. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was completed within quote.It was ready a day earlier.
12/14/2016
Julio V. VERIFIED CUSTOMER
Vehicle Make : Toyota
They put the emblem on the door vs the fender . I had to wait 30 more minutes for the vehicle. The shop did not do a walk around to show me what repairs were done. I not to happy with the service .
12/13/2016
Brenda C. VERIFIED CUSTOMER
Vehicle Make : Toyota
It looks much better than i even hoped for. Thanks so much for caring enough to make it look new. Agin thank you. God bless and Merry Christmas. Brenda C
12/3/2016
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Honda
Can't believe how quickly the repairs were completed! Will definitely recommend you guys to anyone that needs car repairs!
12/2/2016
Sara G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very nice and professional staff, Stephanie was so nice. I thank you all for the fast service on my vehicle. Continued success and with great staff.I truly appreciate you all. My car looks great!
11/26/2016
Matthew K. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly and professional!
11/22/2016
Hugh V. VERIFIED CUSTOMER
Vehicle Make : Ford
The customer service that I received was friendly and professional. I loved receiving updates via text messages. I especially appreciated the helpful way that Stephanie eased my fears about leaving my brand new 2017 vehicle there. I am so glad that I chose Toyota of North Charlotte because my vehicle looks just like it did when I drove it off the dealership lot. Thank you to the entire team!
11/16/2016
Eileen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team went above and beyond, i am very satisfied with the complete process and how everything was handled smoothly.
11/13/2016
George R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional
11/13/2016
Lara R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was very helpful and kind.
11/12/2016
Jason B. VERIFIED CUSTOMER
Vehicle Make : Ford
Job completed as promised and on schedule. Car wash was a nice bonus.
11/9/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Ford
I only made one adjustment on the hood, lowered left front bumper. Pleased with results and would recommend your shop
11/6/2016
Gabrielle S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wish turn signal light was properly installed the first time
11/4/2016
Ajay R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am satisfied, staff was very friendly and they were on time with our claim.
11/2/2016
Donna A. VERIFIED CUSTOMER
Vehicle Make : Lexus
There are areas on my bumper that appear like the paint wasn't applied properly.
10/29/2016
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
My appointment was set by Geico. The entire process through your was shop
Was extremely pleasant and worked into my work schedule. The workmanship
Was excellent as well as all the members of the staff that handled my car repair and met with me.