Thanks to Dave who kepted me informed and also help me save money on the repair as well.
9/20/2020
Mercedes A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service! Quick, reliable, well done! Thanks!
9/17/2020
Matthew W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dave did a great job of communicating with us all the way through the process, provided us with awesome customer service and his team did quality work.
9/9/2020
Craig M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The 'Repair Shop Crew' were EXCELLENT and made things so easy.
The REPAIR work was EXCELLENT!!!
Well Done!!!
Thank You. Haven't experienced such EASE in a Longgg time!
9/9/2020
Robyn B. VERIFIED CUSTOMER
Vehicle Make : Nissan
By far the un-safe for covid place to be. When you have your employees walking around without mask and not sanitizing cars but with one single wioe, this is not the place I want to be. When you have a general manager mouthin off to you about asking the question of sanitising the car prior to delivery, that is a problem. Did do what was promised, that's another problem. Shoddy work horrible service Khama the zaharie on safe 9 covrd place to be. When you have your employees walking around without mask and not sanitising cars but with one single white, this is not the place I want to be. When you have a general manager massing off to you about asking the question of sanitising the car prior to delivery, that is a problem come when they don't do what is promise, that's another problem. Shoddy work and horrible service! Yes, We Will Share This on Next door. Car was delivered filthy. Car was not ready on promise date. Nothing being sanitized. Deplorable!
9/2/2020
Holly C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks like new! Thank you
8/15/2020
Jason C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process was simple and the people were amazing. I was also very happy with the work done on my vehicle.
8/8/2020
Vamshi D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team has done an exceptionally good job end to end
8/5/2020
Bernard G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service excellent.
8/1/2020
Linda E. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was really pleased with the quality of the bumper repair..it looks amazing!. Also, impressed with the timeliness of getting it completed My service rep, Lai. did an excellent job of going me updates throughout the process and he kept assuring me that I had nothing to worry about. He was so kind and I really appreciate it. Thanks Stephanie for mankins sure all of the parts needed arrived on time as needed.Thanks Lai and Stephanie and body shop staff. Great team!
7/30/2020
Pam E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for ordering and repairing my visor!
7/28/2020
Tonya T. VERIFIED CUSTOMER
Vehicle Make : Mazda
They assessed the damage quickly and made sure everything was done in a timely fashion. Great people in the office extremely helpful.
7/24/2020
Judith B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire experience was excellent positive and noteworthy. I have had baexperiences with other dealers and the integrity customer service and staff demeanor was beyond any expectations. Thanks to Eric Olsen the service manager who took the time to leave his card on my car so I would risk not being rejected and reassured me there would be no hidden expenses. I cannot stop praising him the staff and the dealership at Toyota of north Charlotte. You are my go to source for service and repair
7/18/2020
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service!l
7/17/2020
Olivia E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really sweet staff...from the front desk to the techs. Everyone is great and I love coming here when I need service!!
7/17/2020
Thaddeus M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks you very much every thing goid.
Job...
7/7/2020
Julio V. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was awesome! I was updated personally by the GM and the vehicle
was completed on time . Thank you
7/4/2020
Bonnie K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very knowledgeable & courteous.
7/3/2020
Sheila S. VERIFIED CUSTOMER
Vehicle Make : Ford
All was good
7/1/2020
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dave Monroe knows customer service. He returned my phone calls and walked me through the whole process. Great experience