I can't even tell that my van was damaged. Thank you! Your staff was nothing but exceptional and I appreciate the text message updates on the status of my repair. When I picked up my vehicle the tire that was in the accident area was not fully inflated. Just a simple oversight, but I'm glad I caught it. Other than that everything was great. Thank you!
3/12/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They need better cars for rental than the Chevy fleet they currently have. But they were exceptionally nice, and pretty fast.
3/11/2016
Nicole P. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys did an amazing job! Not only did it take the exact about of time indicated, but the repairs look amazing. Your staff was professional and easy to work with!
3/11/2016
Brian G. VERIFIED CUSTOMER
Vehicle Make : GMC
Very helpful and friendly staff and car looks great. Great job
3/10/2016
Jessica E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Appreciated keeping me updated with text messages! Thank you
3/9/2016
Pam L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The vehicle looks beautiful. I was impressed that I received constant updates on the progress of repair. I am glad to have an itemized list of every part that was replaced. Your operation is a first-class professional business. I would encourage others to seek you for any auto body work.
3/9/2016
Alice W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so nice and worked well as a team. I appreciate all effort made to make things as easy and timely as possible. Thank you!
3/5/2016
Keisha D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repairs to my vehicle took longer than expected. I was told by the Geico representative on 2/16 that my vehicle would be done by Friday 2/19 and Monday 2/22 at the latest. Then I received a text with a completion date set at Tuesday 2/23. Then conveniently the expected completion date changed 4 to 5 times with 2 weeks. The day before I picked up my vehicle I was never notified via text that there was going to be another extension on the pickup date and had to call to find out that information. I was also placed in a rental car for 2 weeks forced to pay more rental fees than I anticipated. I've also had an horrible experience with Enterprise as well. They are claiming I caused damage to the windshield. Damage that was already there when I was placed in the rental car. I didn't report this damage because it was smaller than a golf **** and was told by the Enterprise representative that I didn't need to report those damages smaller than a golf **** or dollar bill upon the initial inspection of the car. This has been a horrible experience. This is my first time having repairs done on a vehicle and overall I was very dissatisfied with the experience.
3/4/2016
Kathy P. VERIFIED CUSTOMER
Vehicle Make : Kia
I was so impressed with all the employees at the Battleground location.They could not do enough for me.I will bring any future business to this company.Thank you
3/3/2016
Shimina N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire staff and process was extremely pleasant and seamless. I will definetly refer everyone I know. Thank you Ashley!
3/1/2016
Sean S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really great job putting it together and cleaning it up. Thanks so much for the great work!
2/26/2016
Chephirah G. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the daily texts with an update on my repairs! That kept me informed and assured me that all was well!
2/25/2016
David E. VERIFIED CUSTOMER
Vehicle Make : Scion
Car looks great and i was always informed on the progress of my car repair.
2/25/2016
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service. Kept me updated along the process. Thanks! Great job!!
2/24/2016
Taylor C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Job completed in estimated time, staff was courteous & friendly
2/24/2016
Jerry L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always kept me informed. Very professional and took pride in what they done.
2/19/2016
**** L. VERIFIED CUSTOMER
Vehicle Make : Honda
Ashley was great!
2/13/2016
Michael J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Greatness like ali
2/13/2016
Donna W. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a wonderful experience.Everyone there are pleasant and they kept me updated.