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Real Reviews from VERIFIED CUSTOMERS
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Paul was great to work with. I was a little disappointed that my car was finished a few days later than expected but it looks great.
5/10/2017
Jamarcus W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was a job well done
5/6/2017
Lawrence G. VERIFIED CUSTOMER
Vehicle Make : Toyota
No hasels what so ever staff was great
5/5/2017
Charles B. VERIFIED CUSTOMER
Vehicle Make : Volvo
All interactions with staff was quite satisfactory. If I did have an issue with the work completed, I am confident it would be addresses. Thank you for the prompt repairs I will happily recommend your body shop.
5/4/2017
Elizabeth L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was just so friendly and I was kept up to date on the progess of my car everyday. I am extremely satisfied with my car!
5/4/2017
Jeremy C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Repair is incomplete...customer service is terrible....PAUL WAS VERY RUDE AND DISRESPECTFUL....SO WAS THE RECEPTIONIST..HAVE I NEVER BEEN TREATED SO POORLY...I WILL BE CALLING GEICO ASAP TO SEND MY VEHICAL TO ANOTHER COLLISION REPAIR CENTER
4/29/2017
Matthew D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was completely floored by the amazing customer service I received. Blake was in touch every step of the way. The Enterprise/Geico/Austex communication was superb, and I will be back when the need arises. Thanks for the great service!
4/21/2017
Karen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Paul was absolutely awesome
4/21/2017
Angela H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Blake was AWESOME!
4/20/2017
Rosemary E. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I felt very welcome and very satisfied with the repairs AUSTEX did to my car. I didn't have to wait too long, I like the staff and their courtesy!!....Keep up the good work!!
4/18/2017
Faith R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Impressed
4/16/2017
Nicole B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was absolutely wonderful(!!!) except that Enterprise representative. He was shifty.
4/1/2017
Shannon S. VERIFIED CUSTOMER
Vehicle Make : Lexus
This was by far one of the absolute best experiences of exemplary customer service and professionalism we have ever experienced.
3/31/2017
Carla W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very straight forward and great service. Would recommend to friends. Blake was great!
3/20/2017
Jennifer E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! I wasn't too sure about using a shop unfamiliar to me. My experience with you all, and Geico, was great from start to finish. It was stressful to be hit and have to go through the experience of working with someone else's insurance but you all made it very easy. I especially appreciated the text message updates that kept me looped in on progress. Great work!
3/18/2017
Bruce V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Blake was amazing he kept me inform about everything that was going on with me truck. Very honest and respectful. I hope not to have another accident but if I do I will definitely use Austex
3/15/2017
David M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job. Looks good.
3/11/2017
Marcos M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for the great service and a very help full and Friendly's staff they fix my truck and they took my experience from the ordinary to the extraordinary Thanks
3/10/2017
Dawid Y. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great team. Blake and everyone took great care of me.
2/17/2017
Tina M. VERIFIED CUSTOMER
Vehicle Make : Honda
Every person (Austex agent, GEICO agent, rental car personnel and front desk personnel) was very helpful. They helped me handle a difficult situation with ease and confidence. The service was exceptional and the car repair looks great! I will definitely refer family and friends to Austex Body and Frame.
2/16/2017