Service was friendly and very efficient. Good follow through and updates and most importantly my car looks brand new!
7/25/2015
Katherine B. VERIFIED CUSTOMER
Vehicle Make : Ford
Paul was a dream to work with. The entire team was beyond helpful!
7/24/2015
**** K. VERIFIED CUSTOMER
Vehicle Make : Mazda
no comment
7/16/2015
Skyler A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had a great experience with yall. Thanks so much my car looks great and shoutout to the person who detailed my car. Icing on the cake of a great experience. Thanks again
7/10/2015
Keith W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Austex/Geico's Express Service was a fast and pleasant experience, in and out in no time and the car repair was unnoticable and delivered detailed and clean. Many thanks!
7/2/2015
Susan A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Erica and Mickey were and the gentleman that helped with my rental wereTHE VERY BESTS I could have hoped for!! I had to drive over an hour to reach AusTex and these folks made the drive more than worth it. I was blown away at the service I received, how quickly they were able to complete the work and how wonderful my repair work looks. I even received congratulatory wishes from both Erica and Mickey on my legalized right to marry. (Supreme Court decision) Everyone from the receptionist to the service folks, Geico rep, Enterprise, AusTex rep was stellar and I WILL spread the word. If only these fine folks could teach the management at Time **** Cable about excellent customer service practices. I am delighted and completely impressed. Thank you for doing such a fine job and for treating me so kindly!!!'
6/28/2015
Liam L. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice and knowledgable employees. Special thanks to Mickey! Repair looks great and they even washed and cleaned my van. Thanks for a great experience.
6/28/2015
Connie S. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank you for your FAST & COURTEOUS service! Appreciated the texted updates also! Know where I'm going if my vehicle needs repair. You are appreciated!
6/25/2015
Jose A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Best customer service in town I thought at first "they got to be kidding a bunch of **** asses" but then I saw how everyone works together as a team I also saw how yall worked with other customers and I realized this is the real deal. Please don't ever change I can't wait for my next wreak I'm going to Aus-Tex
6/20/2015
Veronica B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thank you. Great job.
6/18/2015
Rachel S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Micky was very friendly and professional. He made my first time having to deal with a wreck very easy and all went smoothly.
6/14/2015
Angel M. VERIFIED CUSTOMER
Vehicle Make : Acura
My experience was great, Paul and the service from all of the staff was awesome and I plan to recommend Austex to friends and family. Thank you!
6/14/2015
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Easiest repair ever. Thanks for making this as smooth as possible.
5/31/2015
Alex N. VERIFIED CUSTOMER
Vehicle Make : Honda
Paul was a great mechanic and charismatic. You don't usually get both. Geico and enterprise guys were awesome, too.
5/17/2015
Holly B. VERIFIED CUSTOMER
Vehicle Make : Honda
Need more notice than 20 mins on 2 day delays. The repairs ending up taking twice as long as estimated and cost us a lot of money related to the rental car.
On a positive note I'm very happy with the work done.
5/15/2015
Jessica L. VERIFIED CUSTOMER
Vehicle Make : Subaru
I really appreciated the text updates! Car looks and drives like new again. Thanks!
5/15/2015
Timoteo C. VERIFIED CUSTOMER
Vehicle Make : Honda
Would have preferred email updates, as I indicated when I brought my car to your establishment, as well as talked to Geico rep about car inspection & drive test after all work was done; but overall, it was a good experience.
5/10/2015
Alexandria N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff was very curtious. I felt comfortable leaving my car in their hands. They were quick to get it back to me and it looks as good as new.
5/8/2015
Johnathan V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Super nice & very fast! thanks so much
5/1/2015
Alison R. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car is still not complete and is now at Toyota... Awesome two weeks later