The entire process was handled very well. Everything flowed easily from Austex to Geico to Enterprise. Everyone was very friendly and I felt extremely comfortable communicating with each person. In the end, my car looks great. Thank you!
10/19/2015
Noel C. VERIFIED CUSTOMER
Vehicle Make : GMC
I really appreciate you guys kept me communicated from begging to the end of the repair, communication is a really big deal for me . Job well gone on the repair , looks better than before the incident . Thank you !
10/16/2015
Henoch /. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys were great! I felt confident leaving my car with you and the results were perfect. I especially feel good that I can reach out to you guys in case I have any issues and that's just a testament to how you believe in your own work. Thanks again for taking care of my car! I truly appreciate it.
Sincerely,
Jenn Maldonado.
10/14/2015
Sheila S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome!!! Blake has the best customer service!!! I will recommend Austex hands down!!! I truly appreciated the email updates. Keep up the awesome work!!!
10/11/2015
Neda A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was rear ended and had to take my Hyundai to Austex for repair bumper. This was the best experience I eever had. Gieco had my rental car ready at my arrival time. Paul did a walk and very thourogh explained the damage to my bumper. I often revived text for updates on the work progress. My car was ready within a few days. Picking my car took me less than 15 minutes. I am very satisfied and recommend this place to everyone. Great job Paul!!!
10/2/2015
Henry P. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was the best experience I could've hoped for! You guys were beyond excellent! I've never had to get my car worked on before and you guys made me feel completely in the loop with the progress of my car. I will definitely recommend your business to anyone looking for amazing service! You guys really went above and beyond! I can't thank you enough!
10/1/2015
William S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Bumper looks brand new and you even did a great job when you vaccunm my truck, it looks like you even washed it? I am so pleased with what you company did! I hope I never see you again but if I need to, you'll be the ones I go to. Sincerely,
William S
9/27/2015
Habibullah E. VERIFIED CUSTOMER
Vehicle Make : Toyota
No comments thanks
9/23/2015
Deborah /. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We were very impressed by the efficiency and quality of the repairs you did.
9/19/2015
Katherine W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Worked forever to help put my car seat in! Repair was timely and well done!
9/15/2015
Arnold R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I need to bring it back. The new paint does not match the truck. Its painted silver and the truck is tope.
8/22/2015
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It's the details that your shop took in reinstalling the new parts. Like it never been wrecked. Thanks for the great job! Joseph P
8/20/2015
Maria C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, excellent service. Will be coming back to get more work done ASAP! You guys are great!
8/19/2015
Rodgerick B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was call to let me know my car would be ready on the four day , it was twelve days later before I got my car and I had to call to see what was going on with it .
8/13/2015
Anthony C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Mickey has got to be one of the best service reps in the business. He's cordial, professional and explained everything clearly regarding my car. I was surprised at how quickly the repair was completed. I was blown away by how clean my car was when I picked it up: inside and out. It was an excellent experience.
8/12/2015
Carolyn H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was friendly and helpful and I enjoyed the email updates!
8/7/2015
Sigifredo H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service
8/5/2015
Kyle W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Best experience I have had thus far getting body work done on my vehicle. Service was top notch. Very quick turnaround time on repairs and offered ways to help relieve some personal financial responsibility on my deductable. Overall very pleasant experience and will return if I need acident repair work done......just hope its not anytime soon!
8/2/2015
Tina H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was handled perfectly by Paul and in a very quick turnaround! Only complaint was the rental car was less than desirable. The car was filthy and had a terrible odor. Did not stand up to Enterprises reputation at all!
8/1/2015
Muhammad A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I find some new scratches on the exterior of my vehicle . Also I it looks like that my vehicle was left with windows down the whole time it was in austex custody . Because my interior was very very dusty . They tried to get it cleaned but very poor job on that . I am very sensitive about the interior of my vehicles . I told then specifically about my concern when I left the vehicle with them . But I guess it was not important to them