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Real Reviews from VERIFIED CUSTOMERS
Constance L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Paul was outstanding! He really went above and beyond to take care of me and my car by always being responsive. He really made sure that I was clear on what was going on and even catered to the short amount of time I had on my lunch break to pick up my car. I was also under the weather the day I dropped my car off and Paul was super sincere.
3/9/2016
Vinh T. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job
3/6/2016
Lee R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Blake was very professional and kept me updated the entire time. The car looks great and was completed earlier than expected. Thank you.
3/3/2016
Marion T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Two thumbs up on customer service and care.
3/3/2016
Brenda B. VERIFIED CUSTOMER
Vehicle Make : Toyota
they are fantastic!
3/2/2016
Gretchen B. VERIFIED CUSTOMER
Vehicle Make : Honda
Blake kept me up to date the whole time, which was really helpful. Great customer service!
3/2/2016
Rexald B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The work you did was awesome and Blake kept inch informed the whole time. And Blake was real nice and helpful. Thank you to all the staff.
2/25/2016
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Honda
Blake provide the best customer service I've ever experienced, going above and beyond, and ensuring that he met my every need. You all make the whole process seamless and I've already recommended you to others. Thank you so much. Blessings, Amanda
2/24/2016
Esther M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Blake and his team did a fantastic jib on my vehicle. I was kept uodated thriugh the entire process. Fast, friendly and quality service. I will definitely recommend this company and location to everyone.
2/20/2016
Lakisha M. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the first time that my vehicle has been damaged (hopefully, it will be my last). Chris and Blake were extremely helpful during this time. The updates (regarding the status of my vehicle) were beneficial. They discussed the process with me initially, as well as, throughout the time in which my car was at the site. My car was restored to its original condition (including a fabulous clean-up). Thanks Chris and Blake!
2/11/2016
Angela J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the updates.
2/6/2016
Emily J. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for a job well done
2/3/2016
James K. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Even though my car was totalled, the Adjuster, Christopher Wong, made the process so smooth. He even stayed 50 minutes after closing to make sure I received my check. His professionalism surpassed anything I have ever experienced in my 30 years of driving. Thank you all!
2/3/2016
Virginia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked that I was informed via email & text what was being done to my van as it is being repaired. Paul was very helpful throughout this process. Thank you Austex!
1/31/2016
Adam S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car is not fixed
1/30/2016
Maria S. VERIFIED CUSTOMER
Vehicle Make : Nissan
My looks like new again.Thanks again
1/29/2016
Patrick O. VERIFIED CUSTOMER
Vehicle Make : Honda
Blake Jones was outstanding. He was persistent in keeping me updated on my car's repair status. He honestly explained everything that was going on with my car. Blake is a "Golden Rule" kind of guy. He treats the customer like he would want to be treated; like it was his car. I could tell that by are many interactions and in business that's exactly the kind of character/value you want in an employee and Blake has it many times over. So as a customer, I was delighted with Blake's relationship with my car and me. Roxanne, at reception, was also very customer-friendly and has a great welcoming attitude.
1/29/2016
Joel H. VERIFIED CUSTOMER
Vehicle Make : Honda
Quickly done work. And well done.
1/29/2016
Krysta O. VERIFIED CUSTOMER
Vehicle Make : Buick
The text info is helpful, but in my case it was wrong. I'd rather have an update that you don't know when the car will be ready rather than several updated dates and times. Also calling to say it's not ready after the promised time is not acceptable. Now I'm going to be nitpicky. They didn't reset the date and time in my car. I'm pretty sure yesterday wasn't January 8, 2012. :)
1/28/2016
Stephan I. VERIFIED CUSTOMER
Vehicle Make : Buick
Blake was very professional and answered my questions in a complete manner. He was very personable and knew the body and frame repair business, very well.
1/24/2016