Very professional. Kept me advised of the status of my car repair.
2/8/2015
Marlane E. VERIFIED CUSTOMER
Vehicle Make : Nissan
The timeliness and quality of the repair job was exceptional. Even if you were not associated with Geico, I would still use your services.
2/8/2015
Martina C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quick and efficient, and the staff was great!
2/7/2015
Marcia R. VERIFIED CUSTOMER
Vehicle Make : Kia
Ecellent service and quality workmanship! Extremely personable staff as well!!!!!! Will highly recommend adoring Mall auto body !!!!!
2/3/2015
Deanna W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Overall I had a great experience working with Spring Mall Auto Body-from the first time I brought my car in for an estimate to when I picked it up-they treated me with respect and courtesy. I would definitely go back to them again if I needed work done to my car. The only thing I would mention is that I had my favorite bumper sticker on the back of my car and I realized that a few hours after I picked it up it was gone. It was a magnet sticker so it is easy to take off and maybe someone forgot to put it back on after they cleaned the car. It is not the end of the world but I was a little sad that I lost my sticker.
2/3/2015
Nilgun F. VERIFIED CUSTOMER
Vehicle Make : Lexus
This was my 2nd visit with Spring Mall Auto Body. I received such great service my 1st time that I brought my car back the next time and again I received excellent service. Thank you.
2/2/2015
Kerrin G. VERIFIED CUSTOMER
Vehicle Make : Honda
A headlight had to be replaced on this 10 year old car. The new headlight made it obvious the other headlight was a foggy. It would have been nice if I had been notified and had the opportunity to have it buffed out which I only learned is a possibility when I went to pick the car up.
2/2/2015
Joshua E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fantastic service.
2/1/2015
John M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
You fixed my vehicle several days ahead of schedule. Your staff that I dealt were friendly and professional. We consider use you in the future.
2/1/2015
Zoila V. VERIFIED CUSTOMER
Vehicle Make : Toyota
We really appreciate the work done and are Toyota is great Thank you .All
2/1/2015
Lukman A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate their work and I can tell they were professional.
Thanks
Lukman A
2/1/2015
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great and friendly service and I appreciate the daily updates. However, this is the third customer satisfaction survey I've received today. You should be interested in my satisfaction but this is now overkill.
1/31/2015
Veronica N. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Spring Mall Auto Body did an excellent job on repairing the car. Greco as always outstanding customer service..
1/30/2015
Mary H. VERIFIED CUSTOMER
Vehicle Make : Ford
I have to return the car for re painting. This is not the way it should be done.
1/30/2015
James S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Simple communication focused on when it will be done.
1/29/2015
Valerie K. VERIFIED CUSTOMER
Vehicle Make : Scion
I was very pleased with the professionalism of all the staff but particularly Brett Reed. His dedication to total customer satisfaction was demonstrated from the very moment that we began interacting. I couldn't be more pleased.
1/28/2015
Eric E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was nice. Everything happened so fast. 10 minutes to drop off the car five minutes to pick it up. Adjuster inspection and rental car all in the same facility. All paperwork filled out, in advance. I'm so impressed. And the workmanship? Unbelievable. It's like the accident never happened. Thank you for a great experience.
1/27/2015
Basil C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was very happy with the service, frequent updates on my car, and friendly attitudes of the workers there.
1/26/2015
William J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The car was finished 24 hours before the estimated time. Now, that is super efficient! Two days after the car was picked up we could not open the rear driver's side door. I just returned from getting it fixed while I waited. It took less than an hour and the fellow who brought it to the front was really congenial. Everyone acted as true professionals.