The people I dealt with were all great- friendly, helpful, patient! However, an entire section of my lights was not working and now I have to spend time off work to bring it back in- seems like a big thing that should’ve been checked seeing as how that’s exactly where the repairs were done on my car.
1/31/2019
Cora Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Special thanks to Tommy, Geico adjustor!
1/26/2019
Jacqueline Y. VERIFIED CUSTOMER
Vehicle Make : Buick
I like the day to day updates, and customer service. The body work is good.
1/22/2019
Clarice T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satisfied with my repairs on car.
1/17/2019
Tim G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service fast turn around
1/10/2019
Eric G. VERIFIED CUSTOMER
Vehicle Make : Honda
I enjoyed getting text updates and the geico express option made it so easy to get my car assessed, pick up a rental, and finish the process hassle free. My girlfriend was so impressed she’s considering making the switch to geico.
1/5/2019
Jack S. VERIFIED CUSTOMER
Vehicle Make : Honda
Trustworthy.
1/4/2019
Annabelle R. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was very professional, friendly & well informed. They provided excellent customer service & I was very pleased with the work that was done on my car, as well as washing the outside & cleaning the inside. Kudos to the team for a job well done. Thank you!!!!!!
1/3/2019
Charles Z. VERIFIED CUSTOMER
Vehicle Make : Ford
First of all the work that was done was absolutely beautiful secondly the stuff that I dealt with kept me informed and up-to-date on everything going on. The only issue that I can see so far is that for some reason my oil change said he was reset it may have been accidental. The car was detailed and cleaned impeccably and I will highly recommend this body shop to anybody in need going forward thanks again for everything you did at Auto Collision
12/28/2018
Justin Y. VERIFIED CUSTOMER
Vehicle Make : Honda
There were a few things that was overlooked aside from the paint job that I recently received. The paint job was great, but a few of items shows that the installers overlooked or didn't care upon reassembly. I had a weather strip sticking out and not fully attached to the door, which I asked to have it fixed. Another item was the windshield wiper arm wasn't installed at the correct angle on drivers side. I intend to fix it on my own in the next upcoming days. Third, the shop failed to update me and pushed the completion deadline to another date. Estimated date of completion was changed twice. They failed to update me on a delay for the first initial completion. I know unexpected events might occur sometimes during the process, but I also believe to have professionalism in the communication aspect.
12/28/2018
Elaine Y. VERIFIED CUSTOMER
Vehicle Make : Audi
So convenient, friendly, and quick. Very happy I chose to go with Geico’s recommendation and would wholeheartedly choose Auto Collision again.
12/25/2018
Susianna S. VERIFIED CUSTOMER
Vehicle Make : Jeep
I am very pleased thanks
12/22/2018
Rebecca B. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks for having my car done earlier than expected, also for explaining all the things! And you even vacuumed and washed the outside! More than I expected. Thanks :)
12/21/2018
James A. VERIFIED CUSTOMER
Vehicle Make : Buick
Your Office staff were/are knowledgeable
& curtious. When I had any questions they answered them promply & in a friendly manner. Thank You For Everything.
12/18/2018
Joann R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
12/15/2018
Ronan D. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Customer friendly, courteous and responsive. Thanks to Brenda, Esperanza and Raul.
12/14/2018
Wai Ming. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job. ????
12/1/2018
Faye T. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for the daily updates. Very helpful to plan my day.
11/22/2018
Christine S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I liked that you kept me up to date with each step. And I was pleased with the help and interaction with the office.