They went above and beyond in providing great customer service; from the moment I pulled up with Geico rep Jesse greeting me at my car to the moment I drove away in a perfectly repaired, spotlessly clean and detailed car. I appreciated the personal ride to the BART station and the status updates through text. I'd like to thank everyone at this office and especially the repairman for painting over a few other scratches I had on the bumber. The work looks very clean and I am thrilled with the results. I would definitely recommend Auto Collision Center to my colleagues and if I need any future repairs I will return. The whole process was quick and easy!
4/23/2016
Michael Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wasn't aware of the fact that my wheel ring and old parts were in my trunk with me . I thought you will dispose off it.
I had a bit less than a quarter tank of gas when my car was tried overthere. But it was emptied when I picked up my car. I drop by to put in the gas because I was afraid of running out of gas on my way to work and it made me late for work as well.
4/22/2016
Charles R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was excellent and the employees were courteous and helpful.
4/22/2016
Michelle A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Having an accident is stressful full enough, but they detailed my car out so thoroughly it put a smile to my face. The one stop shop experience was a 5 star rating in my book, would definitely recommend ti a friend
4/21/2016
**** W. VERIFIED CUSTOMER
Vehicle Make : Volvo
Extremely helpful & pleasant staff. I had read reviews prior to bring my car here for repairs after an accident that said they did a great job but it took a while to get their car back.. I would prefer 100% to have the quality and care for the details that they took in repairing my car. It was done excellent the first time rather than rushing and not doing a great job! They left me text messages to let me know where they were in the process through out. My car was also cleaner when I picked it up than when I dropped it off!! Plus ... I didn't mind the convenient rental car service right there at their location... Fun driving a nice rental car while they took car of my car!! All good!! Thank you for a great experience!!!:)
4/20/2016
Grant I. VERIFIED CUSTOMER
Vehicle Make : Lexus
Amazed! The Lexus looks better than when I originally bought it. I mean **** y'all detailed the inside and out. I honestly kind of feel embarrassed for dropping it off in that shape. Totally referring ACC to anyone I know that needs auto body work.
4/15/2016
Chris C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job great service great everything.
4/14/2016
Camille H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Better communication. I was commuting by bike during the work and needed to plan around their schedule. Information texted to me was incorrect and required me to pay for a cab to the train.
4/12/2016
Bella Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes I'm satisfied in my car fixed by Auto Collision Center they're so good people , people that can be trust with , they're friendly people like Brinda & Rito......
4/9/2016
Vallery P. VERIFIED CUSTOMER
Vehicle Make : Toyota
High quality of work and people are frendly.
4/9/2016
John E. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was always kept up to date on the status of job being performed on my auto. Good service and friendly staff at the shop.
4/8/2016
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your entire team worked together to ensure I was very well taken care of. Thank you for making an unfortunate event less painful and for being so flexible with my crazy work schedule. I would definitely suggest your service to those I know. Thank you for the beautiful work and for also returning my car nice and clean inside. I appreciate the little details!
4/7/2016
Vinay P. VERIFIED CUSTOMER
Vehicle Make : Subaru
I am fully satisfied by the job done by you guys on Subaru Impreza. You made it totally painless and effortless process for me. Thank you so very much!
4/7/2016
Christian M. VERIFIED CUSTOMER
Vehicle Make : BMW
Awesome service!
4/7/2016
Daniel W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very Happy with the work and Courtesy I was provided. Automobile Collision Center is highly recommended by me! Thanks for your Great Job you did on my vehicle!
4/6/2016
Farrell B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone that I made contact with, at Hayward's Auto Collision Center very were professional, pleasant! That meant a lot to me! Thank you all, for such a GREAT experience! I will be sharing your service with everyone I know!
Farrell
3/30/2016
Lynn R. VERIFIED CUSTOMER
Vehicle Make : BMW
Although the repair took longer than first indicated,ACC kept in touch with me so I knew just what was going on. Each person I worked with was respectful and efficient.I'm glad GEICO makes it easy for me to use such a good shop. The car looks great.