Auto Collision Center

I am throughly satisfied with the repair work on my 4Runner! Thank you for the great work!

Keep the Good work

The body shop work is good but strangely, the left blinker was beating too fast after I picked the car.

It not completely repair

I was very pleased with their work especially when they were willing to take it to a shop that specializes in fixing modified van for physically challenged drivers who are wheelchair users. The Only thing I would change is choosing to be called instead of texted about the progress. Responding at all to one message stops the updates. With that said, the updates via calling, may just be only a recording and answering questions, if need be, may not be possible either. So, any questions I did have was done by calling the office directly, which they were more than happy to help.

Excellent service and friendly staff!!

Great customer service and repair

All good

One part was missing but rest of the job was good. Scheduled another appointment

I am very pleased with the service that was giving to me . Knowing my situation you have did your very best and turning the vehicle around in a short time . I would definitely recommend Family and friends to your facility for any auto repair . Thank you for your service . I greatly appreciate all the hard work given

You Did A Great Job On My Car And Have Constantly communiacted the job status.

Staff is very help and caring. Barron was very patient whenever I called and had questions. I had to return because the front bumper was not sturdy. Once again staff was friendly and helpful and it was fixed the same day because it was minor issue. I would definitely recommend this place 100%. I'm a very happy customer.

Esmeralda was the only person that I dealt with and she was very professional and on top of my claim. My car looked great when I picked it up and this is why I am a repeat customer. Thank you!

On time. Communicated repair status.

I get my car back and it feels like a different car. It feels tight when it drives and the check engine light turns on as soon as I drive off. It seems like they had rubbed up against something with the car because it has scratch marks that weren't there previously and I, who is the only one that drives this car, has never hit anything. For me to drop off my car and get it back **** week after the completion date they has given me was somewhat understandable because of the holiday season. But to never get a call to explain why these delays are happening is unexuseable. I had to call several times to ask if my car was finished. I was always told it would be finished at a certain time and when I called back to see if it was finished they gave me another time it was going to be finished. Apparently detailing a car takes 2 full days, and no direct communication was provided on their part as to what was going on with my car. I had to get upset with an associate in order to find out that detailing was not the delay but the decal was bubbled when they put it on originally. Why could they not just say that originally? I would have never gotten upset had that been communicated right away. The door that had been replaced is not spaced correctly from the fender either as the other door is, but I'm assuming it is an aftermarket door. I would not recommend this place unfortunately due to the horrible communication, service, and unsincerity of the associates who work there. "Well that is what the manager said" is not an excuse or reason any customer wants to hear. It is simply an excuse for an associate to not work to find a solution or answer for the problem.

Quality of work was very good. I wish there was no flaw in the communication.

This I my second time that GIECO has referred me to Auto Collision Center for repairs to my vechicle. My first visit was over five years ago & your customer service, efficiency to details and your outstanding Auto Body work is unbeatable! I will use your service and refer others for your outstanding service! Thank you again!!

Continual updates

It took over 3 weeks to replace rear bumper, other wise well done job, no other complaints

Well you guys failed to fix my alignment the first time and later fixed it and sold it to me that there was nothing to be fixed. I am kind of busy with work ,but once I get time I will make sure Geico(useless most prob) and yelp both hear about this. I know it is not something that will dent you, but even if **** out 100 people read what I have to say and avoid shoddy people like you I will be happy.