I truly appreciate all the hard work from everyone individual who took the time to makes my vehicle look exactly how I purchased it. Thank you all!! God Bless!
9/25/2013
Trieu D. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was refer by my friend and your service have exceeded my expectations. I was routinely updated on the status of my car. Everyone who was involved were professional, courteous, and extremely helpful. My car was finished ahead of schedule without compromise to the quality of the workmanship. The car looks great!!! I would definitely recommend Marco's to anyone I know. Thank you!!!
9/20/2013
Melonie P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tri was always on top of everything and made sure he delivered my car in the best condition. Always keep me in the loop and the whole process was great
9/20/2013
Edward T. VERIFIED CUSTOMER
Vehicle Make : BMW
Marcos Always does great work and I trust them
7/20/2013
Susan A. VERIFIED CUSTOMER
Vehicle Make : BMW
Very efficient, very professional, very courteous!
Job well done and with a smile- thanks!
7/17/2013
Ted S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very good service, keep it up
7/16/2013
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am so pleased with my experience. i had the opportunity to meet and deal with Marco, Chris, and Manny, and found them all to be both knowledgeable and professional. Manny showed me my car after tear down and explained what was going to be done. I was kept informed with daily emails and phone calls. My car was returned in like new condition. The best part came about three weeks later, when my check engine light came on. I was really panicked, as this had never happened before. Chris scanned my car, at no charge to me, and told me that the gas cap was loose. I had no idea that the problem could be fixed so quickly and cheaply. They even washed my car before returning it to me. I am glad that an honest, reputable establishment exists, and would happily recommend Marcos'a Collision Center in San Gabriel to anyone who wants a scary experience made less scary and easier. oh, and one last thing. Even though Toyota sent a damaged bumper, I still received my car back exactly one week from drop off, and and less than two weeks from the date of the collision. Who could ask for anything more?
Sincerely,
Elizabeth G
7/6/2013
Takashi A. VERIFIED CUSTOMER
Vehicle Make : Honda
I am Takashi A
6/29/2013
Chih L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am happy with your efficiency to repair and return my car in 4 days.
6/24/2013
Rogelio R. VERIFIED CUSTOMER
Vehicle Make : BMW
Amazing Service!
Carlos provided extraordinary Service in every way.
Thank you!
6/22/2013
Man Yee. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Tri gave great customer service!
6/22/2013
Vivienne B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Manny from your San Gabriel, CA location provided me excellent customer service. He kept me updated with the status/progress of the repair via email and phone call, which is very thoughtful and gave me peace of mind. He made sure to show me the repairs and informed me what were changed and why. He made sure all parts are functional after repair. When I told Manny that the carpet cover on the driver side's armrest (that's on the door by the window controller) disappeared, He immediately took a picture of it and told me he will have it ordered and will contact me when the replacement piece arrives. I am just another happy customer of yours.
5/9/2013
Wenli J. VERIFIED CUSTOMER
Vehicle Make : Scion
Efficient. Good follow up. Great customer service.
5/3/2013
Eve C. VERIFIED CUSTOMER
Vehicle Make : Honda
Best service!!
5/3/2013
Wei-ling H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Mr. Lee is very good host!
5/2/2013
Yuming B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Top job
4/30/2013
Alexandra S. VERIFIED CUSTOMER
Vehicle Make : Honda
Marco's did a phenomenal job repairing my car following my auto accident. I was expecting the collision center to simply repair the damage, but everyone went above and beyond, to make my experience enjoyable throughout the circumstances. The front desk staff, including Fran, worked promptly to expedite my processing, & resolve issues with my insurance. Manny was thorough and attentive, and made me feel at ease when leaving my car. He continuously updated me, and I also appreciated the automated updates via text. The auto staff did an incredible job in repairing my car and making it look better than it did before the accident! The attention to detail with everything displays true professionalism, and I truly appreciate that. My thanks also to George, and everyone else at Marco's for their time and hard work. Your team of experts gave me an unforgettable experience, and I will continue to recommend Marco's to anyone in need of auto repairs. Thank you all for doing such a great job!!!
Sincerely,
Alexandra S
4/29/2013
Wen-li C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Friendly staff and excellent job. I would love to recommend your place to friends.
4/26/2013
Roy L. VERIFIED CUSTOMER
Vehicle Make : Lexus
This is my third time coming here for repairs. As usual service and work on the vehicle were excellent. Lee Went above and beyond. I really appreciate all the hard work from all the staff. Thanks!