The overall experience was good. I was disappointed with Tri not clearly communicating when the vehicle was scheduled to be ready. Upon pick up the team was very thorough and made my family feel comfortable and confident that we were in good hands. So overall we are satisfied.
12/19/2014
Ying C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good
12/12/2014
Hon Y. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Good and quick service, great people, I am very satisfy.
12/12/2014
Linda J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I have been a loyal customer of Marcos Collision Center for many years in the past. when my new car was involved in an accident, i was saddened to learn that Marco's was owned by another company and the name had been changed to Service King. I was in such disbelief that I had to go to the location in San Gabriel, Ca. to see for myself. after talking to a few staff members, I learned that some of the same staff were still there and ensured me that I would receive the same high quality work as before. Getting to the point, I received nothing less! The weekly follow up on the status of my car was superb. I especially thank Mr. Hien Ly for going above and beyond in keeping me informed and making sure that I was completely satisfied. The sense of knowing that my car was in trustworthy hands at Service King has sustained my loyalty!!!!
12/7/2014
Andy L. VERIFIED CUSTOMER
Vehicle Make : Honda
Service King and it's team did a great job on my car. The work done on the car is excellent and customer service is great. I am really satisfied with the total experience and recommend to other people to your body shop. Thank you Service Kings.
12/4/2014
Ke Qin. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mr. Ly did really good job
12/2/2014
Ernest T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy and impressed with the customer service and the quality of the repair.
11/26/2014
Nga C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional service, did an excellent job!
11/25/2014
Helen T. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very satisfied the job you done. Thank again.
9/24/2014
Fred J. VERIFIED CUSTOMER
Vehicle Make : Acura
I would have wanted to know exactly what the steps were in order to get my car taken care. It seems different people told me different things and I wasted about 7 days. Thank goodness Danny took over and got me through the process. Once he took over the process went smoothly but the girls in the office sure did confuse me!
9/19/2014
Daowen D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very good
8/31/2014
Manuel S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent communication throughout the process and really impressed at the fast time of completion.
8/30/2014
Emily S. VERIFIED CUSTOMER
Vehicle Make : BMW
I'm completely satisfied with your customer service, however, I see that there's still a crevice on the left side of the bumper. Would like to know if that can be fixed.
6/21/2014
Beatrice M. VERIFIED CUSTOMER
Vehicle Make : Honda
Your entire staff, starting from the time I checked in my car, to the time I drove away, was friendly, efficient and very courteous. I have never received such a high level of service and treatment from any body shop. I could not believe upon delivery, how the entire car was detailed, inside and out, including under the hood. The drive check around the block and checking that ALL the lights were operational was so unexpected.........I could go on and on about your company. I told Manuel as we did the drive check, Marcos is the Cadillac of body shops, no, I mean, the Mercedes Benz of body shops! EXCELLENT WORK!!
THANK YOU MARCO'S COLLISION CENTERS FOR EVERYTHING!
Bea ****
6/6/2014
Ivy Thoai. VERIFIED CUSTOMER
Vehicle Make : Lexus
I'm completely satified with the repair on my car. It looks like new more than expected.
6/1/2014
Egan K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service from everyone I dealt with. Everyone was easy going and very friendly.
Awesome staff, extremely well run shop.
The car came out perfect, no complaints at all.