The exterior of the car was not clean when we picked it up.
6/27/2019
Vincent G. VERIFIED CUSTOMER
Vehicle Make : Honda
My was fix by service King very nice and perfect
Thank you
6/25/2019
Karla W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for an amazing experience. The staff was so nice. **** kept me informed during the whole process. My car looks awesome. Thank you again.
6/22/2019
Boon P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good joj
6/20/2019
Pengzhe W. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great services and repairing jobs
6/15/2019
Joelsharon R. VERIFIED CUSTOMER
Vehicle Make : Kia
Love Service King of San Gabriel! Excellent service and fantastic work! Thank you so much!
6/13/2019
Erica C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Alain did a great job updating me on the status of my car, the repairs turned out great.
6/13/2019
Gilbertojuan U. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys treated me very nice did a good job and the guys at the front desk Ivan and the grill we're very nice and I appreciate everything you guys did a really good job
6/7/2019
Lam L. VERIFIED CUSTOMER
Vehicle Make : Honda
The service is ok because I ask to fix the bumper with all the paint chip is peeling on the back bumper. Since I need to repair I told them the paint chip is included with the accident not only the dent on the trunk.
Also when I go pick up the car on Saturday 06/02/19 have to wait a LONG time in order for me I get my car. The paper work is on the front desk and was told about it but she still walk away to the back and make me wait for additional 5 mins. Bad customer service.
6/2/2019
Ken N. VERIFIED CUSTOMER
Vehicle Make : BMW
Great customer service, I am satisfied
5/30/2019
Ronaksheng A. VERIFIED CUSTOMER
Vehicle Make : Ford
First of all it took long to fix my car, then service king can't find the right bumper for my car, after fixing my car, there is an small unpainted or scratch on rear bumper next to my left size tail light,the car dusty , from inside all white dust, when open a trunk a part is lose or broken inside trunk on right side of tail light
5/26/2019
Vivian M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Answered my questions and aleve my anxiety
5/16/2019
Mike T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate the efforts of Mario and his team!
5/4/2019
Gina B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for the great work!
5/3/2019
Leo S. VERIFIED CUSTOMER
Vehicle Make : Porsche
Job well done.
5/2/2019
Gloria H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did a great job! Very satisfied!
5/2/2019
Nathan T. VERIFIED CUSTOMER
Vehicle Make : BMW
Repair of the damage was fine. I just felt the pickup experience/service was lacking. Personnel was courteous and professional, but there were a few issues I felt could've been easily preventable . ****) My car came back dirty and dusty. They said they washed it but the day before and so it was dirty from all the debris in the shop. I called the service king front desk to tell them I was coming in Saturday morning so I wish they had made sure the car was clean upon pickup. 2) There was a noticeable scratch above the bumper that I had not noticed before. I told the service rep and he tried to polish it out with compound. It ended up disappearing for most part but still I could see it. Lastly, I had a few nonvaluable items in the trunk and I had to come back because they were removed from the trunk during repair and not put back. These are minor issues in the big picture because ultimately my bumper was repaired. It's just if you guys pride yourself on service, then I'm expecting even the small things to be done right.
4/28/2019
Rich B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Car looks great! Thanks!
4/28/2019
Mark G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service and shout out to Alain for keeping me apprised throughout the whole process.