Amazing customer service from beginning to end! Steve who helped both my husband and I with both of our cars was incredibly helpful and always keeping us updated! He work on the cars was impecable and looked better than brand new, kiddos to the team who worked on them who we never met. Thank you Steve for all of the attentive service!
2/25/2017
Herman S. VERIFIED CUSTOMER
Vehicle Make : BMW
Outstanding... beyond the expectation.
Finished earlier????
Good communication with the client about the progress.
Keep it up
2/24/2017
David P. VERIFIED CUSTOMER
Vehicle Make : GMC
Flawless, I wish my company ran as well as yours
2/22/2017
Kathleen R. VERIFIED CUSTOMER
Vehicle Make : Mazda
You were awesome to work with. Rates were comparable to other shops, service was done in a timely manner and I was updated on the progress consistently. It also helps that your work so closely with my preferred rental service, Enterprise. Oh, and coming back to a washed car with conditioned leather seats was a super nice touch. Thanks!
2/22/2017
William N. VERIFIED CUSTOMER
Vehicle Make : Subaru
First and foremost, I only went to Service King in Pasadena, CA because the staff is still from the original Marco's Autobody. Second, Manual did an awesome job! Manual did what I expected out of a quality repair shop: he kept me informed, made sure I was aware of what was repaired, and generally cared about my experience. Manual Morales and the rest of the Service King crew were outstanding just like the previous times I had my vehicles serviced there!
2/21/2017
Priscilla G. VERIFIED CUSTOMER
Vehicle Make : BMW
Drew was awesome! Kept me updated along The entire process and went above and beyond to reach out to my insurance to offer additional details about my claim to ensure that I was covered! Customer service is extremely important to me and the service provided by service king has made me a loyal customer. They under promised and over delivered on the scheduled completion date and had my car ready almost a week before the original date!
2/17/2017
Mei Jin. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Nice attitude and always contact me immediately.
2/17/2017
Stephen K. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done.
2/17/2017
Odessa R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service was great! Liked how you guys called evey 2 days with an update on my car
2/15/2017
Robert W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Drew Reyes was a master of communication and explanation. Work was done (from visual examination) superbly. Thanks.
2/11/2017
Claudia M. VERIFIED CUSTOMER
Vehicle Make : Kia
Steven was very helpful and patient with my question.
2/9/2017
Doris S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service
2/8/2017
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Acura
Manuel and Peter were excellent to work with!
Tech left rear light panel open in car though.
2/7/2017
Tk B. VERIFIED CUSTOMER
Vehicle Make : Subaru
This is the second time I have needed the services of Service King because someone hit one of my cars when it was parked. Nothing but top notch service, always current updates, always on time, always great work
2/7/2017
Arthur H. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional, courteous, job well done - kind of expensive to me, but I'm glad I didn't have to pay for it :) Steve is a great rep for the business!
2/5/2017
Sarah C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Still trying to resolve issue completeness of repair . Manuel is working on it. The estimate situation was not clear. An area was not repaired that I assumed would be repaired.otherwise they did a really great job.
2/4/2017
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Acura
Manuel was great and kept me informed through the whole process. My car looks like nothing ever happened. Thank you.
2/4/2017
Stephanie R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great as always
2/4/2017
Yolanda G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wonderful service.
1/29/2017
Takako S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Drew Reyes was great to work with. The work was started and completed on time.