Thank you so much. You did an excellent job. I will recommend your company without hesitation.
1/27/2018
Gersom L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service and fast
1/26/2018
Diane H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I really appreciate the text updates and maribel’s great customer service
1/25/2018
Viridiana C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service. Steven and front desk Lady are the best.
1/24/2018
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Mazda
You guys are the best. Thank you again for your excellent service.
1/24/2018
Gerry H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Maribel was extremely courteous, professional, and attentive. And, the service we received was excellent. I was very happy with the AAA discount, since this was an expensive out of pocket repair for us. And, the repaired panel and tail light look brand new. I had also requested paintless dent repair on the driver's side door panel at the time of the estimate, which somehow didn't get recorded on the actual order. But, I was given the contact info of the dent repair vendor at pickup time, so that I could contact them directly and get this taken care of- which I will look into this week. Thank you very much.
1/23/2018
Debi K. VERIFIED CUSTOMER
Vehicle Make : Tesla
Steve Sy at your south Pasadena store was awesome! I would go to him again.
I would NEVER go to John Kuyumdzhyan’s location again. His service advisor still has never gotten back to me regarding my bumper. That is why Inwent to the south Pasadena location
1/23/2018
Felix G. VERIFIED CUSTOMER
Vehicle Make : Volvo
Excellent service all the way around: personal attention, Drew Reyes is an excellent service rep who explained the work, answered questions, stayed in touch, and walked us around the car when car was ready ahead of schedule. Very pleased with the experience.
1/20/2018
Keith M. VERIFIED CUSTOMER
Vehicle Make : BMW
I was really impressed. You guys really run a spectacular business. Everyone was top notch.
1/19/2018
Eric T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Stellar and friendly service from all of the staff. A special thank you to Steve the manager and to Drew. The car came back looking new.
1/17/2018
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Lexus
My vehicle was not cleaned properly following the repairs. There were a number of issues. First, there was a noticeable layer of film/whitish dust inside the vehicle due to the repairs. Also, the interior side panel fabric by the front passenger door was dirtied. In addition, muddied footsteps and debris were visible when i opened the left rear door. Lastly, where the front passenger door connects to the vehicle, the spacing between, has a dried whitish film on it.
Service King apparently is not the King of service. By failing to leave a vehicle in the same or better conditions as when the vehicle was dropped off demonstrates "Service King's" lack of care for the customer.
1/14/2018
Theresa L. VERIFIED CUSTOMER
Vehicle Make : Scion
provide above and beyond service. thank you, Steve
1/13/2018
Bill C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciate how Steve Sy provided me with constant updates and made fill at eased throughout the whole process.
1/9/2018
Chawan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
We've noticed that the trunk of the car is not properly installed. The gap on the left side of the trunk is bigger than the right side. Also there were black resin on the back window. We are really disappointed that it was not repaired properly, for having our car longer than the given date. Now we have to have the car in the shop longer. It seems like quality and quickness is not Service King's motto.
1/7/2018
Flora T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Drew is great! He’s considerate and polite, competent and professional. Thank you!
1/6/2018
Ann B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Love service king
1/3/2018
Zorica B. VERIFIED CUSTOMER
Vehicle Make : Toyota
An amazing place! Thank you
12/30/2017
Ray B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent, would recommend this shop
12/30/2017
Vivian J. VERIFIED CUSTOMER
Vehicle Make : BMW
This is the second vehicle repaired at your South Pasadena location. Drew Reyes previously helped us with our other vehicle and when we required another repair I obviously entrusted Drew with another vehicle: Again, Drew did an excellent job handling this repair of my BMW and called frequently to update me with the status of the car. My car was completed as promised and I am very happy with the results. During the repair of both vehicles, Drew exceeded our expectations. He is courteous, professional, and a wonderful asset to your company. Thank you again!