Drew was incredibly helpful. He constantly told me everything that was going. He showed me what was damaged before and everything they fixed after. He took into consideration every single aspect I might have asked abiut. He even stayed after hours to help me get my car. I 100% recommend his service.
6/7/2018
Tricia N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I thoroughly enjoyed the service I received from Service King and Steve Sy. The level of communication from Steve was above and beyond any expectations and experiences I’ve ever had with other repair facilities. Thank you so much! I will refer friends and colleagues to Service King.
6/2/2018
Ronald A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bed lid was not reinstalled properly and they had damaged one of the locks which they bent back with pliers. Lock still loose will fix myself. Also they removed Velcro for bed rug and replaced with sticky tape instead of using new velcro, I will have to peel off sticky tape and old Velcro to replace with new so it doesn’t stick up so much.
6/1/2018
Chris M. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you for getting my car back as good as new!
6/1/2018
Mary W. VERIFIED CUSTOMER
Vehicle Make : Acura
Good
5/26/2018
Frances W. VERIFIED CUSTOMER
Vehicle Make : Honda
Liked the updates kept me informed. Great job!
5/26/2018
Teresa T. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciate the communication on the status of my car, the very pleasant people who work there, and the condition of my car after repairs were done. I also like the warranty! I would highly recommend Service King to anyone.
5/25/2018
Teresa A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for leaving my car at 100%????
5/25/2018
Joshua A. VERIFIED CUSTOMER
Vehicle Make : Audi
Steve Sy is very helpful as always. Updates were constant and work was excellent.
5/24/2018
Susan W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Steve Sy is awesome! He made the whole process as painless as possible. He updated me regularly. I always knew what was happening. The time went by more quickly because I was in the know. Great work on the car too. It looks great!
5/22/2018
Kate R. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am most impressed by Service King and their ability to stay in touch with me.
Thank you, Kathy
5/22/2018
Catherine M. VERIFIED CUSTOMER
Vehicle Make : Honda
Steve was great! Thank you
5/22/2018
Sonya B. VERIFIED CUSTOMER
Vehicle Make : Audi
Above and beyond great customer service. I will come back again if I ever need to
5/22/2018
Duane A. VERIFIED CUSTOMER
Vehicle Make : Audi
I worked with Steve Sy at the South Pasadena location and he was awesome throughout the entire process. He kept me informed throughout the time my car was being repaired and clearly explained what was and wasn’t done to my car. He is a huge asset to your company.
5/21/2018
Jeanie W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Berry good
5/19/2018
Kin L. VERIFIED CUSTOMER
Vehicle Make : Honda
good job.
5/19/2018
Susan G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Drew did a great job of keeping me updated throughout the whole process and my car looks amazing!
5/18/2018
Gary S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service
5/8/2018
Cathy W. VERIFIED CUSTOMER
Vehicle Make : Honda
Text message updates would be more useful if they contained more detailed information. Automated text updates didn't address information that my service advisor promised to update me on. A phone call with a personalized update or custom the text message would have been appreciated.
5/8/2018
Carissa Z. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I really appreciated the stellar communication throughout the entirety of my repairs! Thank you for your amazing service!