I would have loved my experience if I was kept informed of the progress!!! It took 3 weeks to get my car back and I called for all updates.
6/1/2018
Karen N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Staff really took care of me! I had a lot of questions about the process (this was my first experience with an auto body shop) and every one was answered with patience and respect. Staff went above and beyond to make this process as quick and seemless as possible.
5/27/2018
Natasha K. VERIFIED CUSTOMER
Vehicle Make : Honda
Work on bumper was great, updates were timely and staff are very nice.
5/25/2018
Mike F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very friendly - great attention to derail.
5/20/2018
Andrew L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service they kept me informed every day on the completion of the work done on my automobile and the completion of the work done
5/20/2018
Evan P. VERIFIED CUSTOMER
Vehicle Make : Tesla
It was a great experience with over-the-top customer service
5/15/2018
**** W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
There were minor cosmetic scratches on my car that I told my advisor to take care of when I dropped the car off. However, when I showed up to pick up my car, the scratches were not taken care of and I had to wait for around 30 minutes for the paperwork and for the scratch to be taken care of. I called the office the day prior to picking up the car that I would pick up my car the next day, so I thought everything would be ready to go when I showed up to pick up my car. Unfortunately that didn't happen.
5/14/2018
Paula L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like that I was getting constant status reports on the repairs. It was less stress for me when you guys handle everything with the insurance company.
5/12/2018
Robert L. VERIFIED CUSTOMER
Vehicle Make : GMC
Picked up my truck last Saturday and was pleased with the body work. I was not pleased with the alignment specifications. **** informed me that the specifications were correct and, that he had many years experience in this field. Test drove the truck and, it pulls hard to the right. Talked to Manuel on Monday morning and he said he would check it out and call me back. Never received a call back. Talked to Manuel again on Tuesday and, he said he would talk to his manager. Still have not received a call back or any confirmation.
5/9/2018
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was done in a timely manner. Better than we expected! Wife is expecting so having our car back is a huge help.
5/4/2018
Xushao Y. VERIFIED CUSTOMER
Vehicle Make : Acura
Good
5/3/2018
Paolo K. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service. Thank you!
5/3/2018
Luis M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm really satisfied with the serves and happy I took it with you guys 100%????
5/1/2018
Danielamaria M. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional place, and they try their best to deliver your car before the expected due date, which I thought was great because it let me know that they were really working hard to get my car fixed.
They keep you up to date on everything and don’t turn in your car until it is 100% perfect!
Thank you!
5/1/2018
Selenapamela C. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was clean inside and out. It looked as if I bought my car brand new!! Also, rental was very convenient. They called someone to pick me up and I didn’t even had to drop my car off at enterprise. A big plus to customer service! Thanks for all your help. I left happy and satisfied! :)
4/29/2018
Bradley R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I appreciated that they went through the trouble to look for a partnthats no longer in production as well as communicating every step. Very courteous staff, super patient with me as I had been sent to the wrong place and they made it work anyway.
4/28/2018
Kathy L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I will recommend people to come over to this place.
4/28/2018
Samantha G. VERIFIED CUSTOMER
Vehicle Make : Honda
Good communication and my van was returned to me cleaner than the way I left it.
4/25/2018
Aime G. VERIFIED CUSTOMER
Vehicle Make : Honda
**** was super helpful and on it. I really appreciate all his help and updates. Tiresita was also very helpful getting my paperwork together from the insurance.