Service King Arcadia

I liked the frequent text update feature!

Customer service is impeccable particularly communication. The staff is always courteous and professional which reflects the workmanship and truly professional services of the body shop. I would not hesitate to recommend or bring my car to Serive King again. What a breath of fresh air in service and true professionalism from a business. Keep up the outstanding work! Thank you!

****. My estimated completion day was on a Monday. Was told it wouldn't be ready till Tuesday, received a call Tuesday that it wouldn't be ready till Wednesday. Come Wednesday, I called after no calls. Was told it would be ready around 430. 4 pm comes around, I was ready to go pick it up. Figured I should call to be sure, they now told me it wouldn't be ready till Thursday. So if I went there to pick it up as they promised, I would've been turned away. I've wasted so much time with this company. 4 DAYS LATER!!! 2. Thursday comes and I'm all set to pick it up. Service was mediocre. The guy doing the car check was great. However, on the drive home. I noticed the steering wheel was stiff. Almost unbearable to drive, I did not feel safe at all. Called them and they told me to come back. They set me up with a rental and now I've left my car there till Friday. Still don't have my car back. 3. How much extra time do your guys actually need? If a full inspection was done, they would've noticed how difficult the steering wheel was, and no power steering. The excuse was that they figured it might be how the car normally steers. It's a 2 year old car, most recent cars do not drive with extremely stiff wheels. I do not feel like a priority customer, therefore would never return for service with your company. 4. Your representatives lack professionalism, and just gave me a million excuses. There were way too many excuses. This whole week has been stressful because of your company. I've had to rearrange my schedule and figure out who could bring me to your location each day I was promised a pick up.

Great work. Like that they keep you updated every step of the way.

I'm appreciate and satisfied your team,your're job well done.

Awesome service! Thank you!

Very nice people with good service . I like to receive the update every day. I am very satisfied with the work and trustable team!

Friendly and helpful staff, fast repair, will recommend to friends/family.

Yes! I was completely satisfied with my repair on my Toyota truck. Very professional from the time I walked in your door and when I picked my vehicle. Great job and great customer service! I will be back and will refer to others.

Excellent communication, fast service and nice guys!

You have done a great job for repairing my car as good as the original condition.

Especially liked the updates via text message and a surprise call when it was ready a few days early. Thank you!

All the employees were very helpful and answered all my questions. I received a status update via text. Thanks for taking care of my car. I would definitely recommend this place.

very good?

Travis and his team deliver top notch customer service. I'm extremely impressed and would refer anyone to them.

Very good

Tony is outstanding!

Excellent job!

Travis was very helpful and professional. He called and sent me detailed updates on how my car is being fixed. My front bumper and fender was fixed the way I wanted it to be. Thanks for the amazing service and updates on my car. I felt very pleased with how Service king handled my car. Thanks to David for fixing and handling my car. Much thanks!!

Professional, courteous and explained all work thoroughly. I appreciated the time they took to show and explain.