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Real Reviews from VERIFIED CUSTOMERS
Paul A. VERIFIED CUSTOMER
Vehicle Make : Honda
Allen, Omar, Greg and Gabby take care of us with the utmost professionalism.the great experience during a rough time. They were effective and efficient and communicated well. I will highly recommend this location.
4/24/2014
Randy I. VERIFIED CUSTOMER
Vehicle Make : Toyota
very pleased with the updates i wad given thoughout the repair process.The one thing I did not like was the phone call,i checked the box which indicated notify by email,it was easier for me to communicate though email than a phone call.Overall happy with the service
4/22/2014
Carlos V. VERIFIED CUSTOMER
Vehicle Make : BMW
They do things the right way the first time. They do not want you to leave until you are completely satisfied. They really do stand behind their name.
4/19/2014
Greg O. VERIFIED CUSTOMER
Vehicle Make : BMW
Nice work and excellent, friendly staff.
4/18/2014
Susan O. VERIFIED CUSTOMER
Vehicle Make : Honda
I was always informed of the progress of my car. People were pleasant and easy to work with. I was happy to see my car looking so nice.
4/16/2014
Carlos V. VERIFIED CUSTOMER
Vehicle Make : BMW
The entire team at Marco's has been great. Everyone seemed very focused on making the customer happy. This is a first class facility that is doing business the right way.
4/11/2014
Renee T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The joy in my wife's face seeing her car looking brand new is a gift you all allowed me to see!
4/11/2014
Armando C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Marco's employees were always very professional and kind. They listened to my needs and kept me informed of what was going on with the insurance claim and repairs of my vehicle. I really liked how they detailed my Durango when it was finished. Looks just like new!
4/11/2014
Kaninya R. VERIFIED CUSTOMER
Vehicle Make : Honda
The paint is not smooth and there is no VIN number Sticker applied back on the door as discussed before I dropped off the car for repair
4/5/2014
Jason G. VERIFIED CUSTOMER
Vehicle Make : BMW
My experience at Marco's was absolutely great, i'd definitely recommend this place to friends and family. The whole team was helpful from start to finish. Allen (the manager) is unlike most managers. I could tell he was good because he actively participated in the process. From the beginning he helped me fill out the initial paperwork and was even there polishing my car up when I was picking it up. My service advisor was Greg. I'm not much of a car person but Greg did an absolute great job in terms of explaining what was being done, why it needed to be done, and how long it would take to get done. When your car is in the shop, this information is great and makes you feel at peace. Everyone was very friendly and I know they worked real hard on my car because it was ready sooner than expected! Overall a great experience and if I ever have any car repair needs I will definitely be coming back to them!
4/2/2014
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Honda
ONE OF THE BEST SERVICE EXPERIENCE I EVERRRRR HAD! IT WAS A PERFECT EXPERIENCE ALL AROUND! AWESOME! 5 STARS HANDS DOWN SERVICE!!
4/2/2014
Jorge C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really appreciate how attentive the staff was in particular Omar for updating me throughout the process and the receptionist, she was always very nice. The repair was done fast and with the best care and quality and care I could have hoped for. Thank you also to everyone who worked on the car, you all truly did a professional job and I was beyond pleased.
4/1/2014
Cynthia G. VERIFIED CUSTOMER
Vehicle Make : Acura
John was responsive to my inquiries. The job appears well done. It shows that you guys took the time to get it right.
3/28/2014
Hector C. VERIFIED CUSTOMER
Vehicle Make : Nissan
John was outstanding in delivering my truck in time.Also thank you for checking the tire pressure valves,This is the second time using you guys.Quality prompt service is always appreciated. Thank You again!
3/28/2014
Automobile Club. VERIFIED CUSTOMER
Vehicle Make : Ford
The customer service rates higher than a 10.. And do does there work !! Sincerely Alicia Islas
3/25/2014
Siu H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent services to our family's cars of three.
3/21/2014
Cheuk Hin. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service
3/21/2014
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Greg, Omar and gabby were awesome
3/18/2014
Mirea C. VERIFIED CUSTOMER
Vehicle Make : Honda
Marco's was very thorough in explaining the process and status of the repair. I was able to reach Greg right away whenever I had questions or concerns. Overall, very impressed with professionalism and organization of the marco's collision centers.
3/4/2014
May T. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was excellence.
3/4/2014