Excellent care by John. Car presented to me beautifully cleaned - even the engine. Looks like new!
5/21/2014
Marylou B. VERIFIED CUSTOMER
Vehicle Make : Jaguar
An absolutely wonderful experience where Jose and his staff's help made me feel my car was the most important car in the whole shop and my satisfaction was paramount to everything they did from caring for my car like it was theirs to their progress updates to me which said how important my feelings were. Heartfelt thank you to all.
5/21/2014
Jueryll B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The exterior of the car and the previously damaged area looked great when I got it back, minus the detailing, which looked a bit rushed as there was residual dust in the interior of my car and a few spots on the exterior of the car when I picked it up. The guys did manage to get most of the dirt off, but I had to wait to have it cleaned. I did appreciate the time dedicated to making sure that I was happy with the results before I left. Roger was also great representative, answering my emails timely and being able to deliver on my requests.
5/19/2014
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Porsche
Service is always prompt, friendly and VERY thorough. On one hand, I really like going there; on the other hand, I don't want to go there again because I'm tired of people bumping into our cars. Perfect job again everybody!
5/19/2014
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jose has excellent customer service etiquette. Although the accident was a major inconvenience, Jose made the repair experience a smooth and pleasant experience. I appreciated his thoroughness at every step of the repair process. I was very pleased with the repair of my Prius. Thank you so much!
5/16/2014
Jacquelynne J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your personnel from the front desk to the technicians was excellent. I will continue (hopefully not frequently) to have all my body work and my family's and friends at your facility. Funny I was advised that your facility was too expensive! I have not found that to be the case and quite frankly, quality customer and repair service has a value for a customer like me. **** was particularly outstanding.
5/16/2014
Carol W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Pleasant experience from start to finish. (If you have to have an accident and have your car in the body shop!) Everyone was friendly, the car looks great and was ready early! Thank you everyone who worked on my car!
5/16/2014
Hamlet C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
No. Comments job welldon thank to your team. Ch. Hamlet
5/15/2014
Theresa V. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was very impressed with being informed at all times of the progress of the repairs. I appreciated the updates and truly am satisfied with work done on my vehicle. This was a great surprise being that your shop came highly recommended by my insurance company. What a pleasure it has been dealing with you after my car accident. Both you and my insurance made it very easy. Thank you for making a bad situation bearable and actually pleasant.
5/13/2014
Margaret F. VERIFIED CUSTOMER
Vehicle Make : Nissan
One thing: I was told the car would be ready on a Thursday, meaning I was told on a Thursday it was ready that same day. When I called to pick it up that day, I was bumped to Friday.
5/10/2014
Kayley V. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were pleased with every aspect of your service: courtesy; clear communication; expert repair work. We will definitely recommend your shop to our family and friends.
Sincerely,
Kayley V
5/9/2014
Khun T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Danny keep me up to date on the status of my repairs. He was very professional, knowledgeable, and work with my schedule to make it easy for me to pick up my car when the work was complete. Front desk was very helpful also!
5/3/2014
Nick S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
good job
5/1/2014
Michael B. VERIFIED CUSTOMER
Vehicle Make : Honda
Treated like a boss!! thanks
5/1/2014
Michael S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job, as usual, thank you.
FYI: I always recommend Marcos Collision Centers
4/30/2014
Dorothy D. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone I spoke with was friendly and helpful. The weekly repair updates were great when you are too busy to call yourself to ask. Repairs were done much more quickly than anticipated. John went above and beyond and stayed past closing time to wait for me to come and pick up my car. Fantastic experience!
4/30/2014
Angelina R. VERIFIED CUSTOMER
Vehicle Make : Honda
Muy contenta con el servicio, el personal fue muy amable y realmente se preocuparon por mantenerme al corriente de el estado de mi carro, y lo mejor que me lo entregaron mucho antes de la fecha acordada. Gracias.
4/30/2014
Malik K. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Marco's collision center is a place that really cares. Not only are they concerned about fixing your vehicle. They care about the people involved in the accident. The staff gives you quality care in every station of their office. I truly recommend anyone who is involved in an accident to use Marco's if they desire NON STOP QUALITY CARE. They have a staff you can trust beyond words- experience Marco's once and I guarantee you won't hesitate to return in the event of another accident. THEY REALLY CARE. I am truly grateful and remain in gratitude! Marco's thank you! Sincerely, Malik K
4/26/2014
Ernesto D. VERIFIED CUSTOMER
Vehicle Make : Scion
The work was done in less than half the time as initially stated. My car looks amazing. The staff was very professional, friendly, helpful and dedicated to their work. Julie, the receptionists, was always courteous and accomadating. Jose, continously kept me updated on the progress of my car. When I received my car, Jose was attentive in demonstrating that all the work was profeasionally done and that all the lights and orhher mechanisms properly worked. All body repair shops should have people like them working for them.
4/24/2014
Brenda C. VERIFIED CUSTOMER
Vehicle Make : Porsche
Good customer service by constant updates on the progress/status on the repair. Completed the repair earlier than the set target date. Thanks for the good service.