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Real Reviews from VERIFIED CUSTOMERS
William G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I would like to be able to change the credit card after I pay without waiting six weeks to receive the refund for the charge to the first card.
11/22/2015
Doris V. VERIFIED CUSTOMER
Vehicle Make : Volvo
Customer Service. EXCELLENT!! Cleanliness : EXCELLENT
11/21/2015
Geoff A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service and Tony was fantastic with keeping me informed of the repair progress. Thanks for taking such good care of my car.
11/21/2015
Katie S. VERIFIED CUSTOMER
Vehicle Make : Audi
I had an extremely positive experience with everyone whom I interacted with at Service King. All of my questions were answered. All of my requests were met. It was a seamless experience with many extra points for going above and beyond (arranging car rental, prompt turn around, accurate and frequent status updates, detailing my car). I would highly recommend Service King. Thank you!
11/15/2015
Debra P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Extremely helpful and professional.
11/11/2015
Jing H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great repair work, professional and friendly staff.
11/8/2015
Leeann M. VERIFIED CUSTOMER
Vehicle Make : Volvo
I was extremely satisfied with the service I received from your establishment. Jeremiah was my contact and he kept me very much in the loop with my car status through text and email which I loved. Upon picking up my car, he also mentioned how he was able to clean up a few marks around the car as a courtesy and my car looked brand new! He went above and beyond. I will definitely be recommending this establishment to my friends and will use you in the future when needed. Thank you!
11/7/2015
Alice W. VERIFIED CUSTOMER
Vehicle Make : Honda
I have used your shop twice before and each time, the service has been excellent. The work has been done with great results, and I am totally satisfied. Jeff Shauer has handled my car each time & I could not ask for better service, he has been top notch, in courtesy and professional career.
10/30/2015
Terry W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Only complaint I have is that your national referral telephone service sent me to a different Service King than my insurance had approved. It was a hassle and it made the process take longer. But Tony and the crew at 559 Fair Oaks Dr. in Pasadena CA worked with my insurance and did a great job!
10/29/2015
Cheryl M. VERIFIED CUSTOMER
Vehicle Make : Porsche
They were outstanding from the beginning to the end. . Very professional. ..I would highly recommend
10/28/2015
Casey T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Was very fast and well done. Thank you!/
10/27/2015
Yang C. VERIFIED CUSTOMER
Vehicle Make : Audi
I am very pleased with my experience at Service King Pasadena. Jose Moreno is such a stellar representative of your company. His professionalism, understanding, job knowledge, and genuine caring and warmth helped me survive the trauma of the accident and delivered a brand new car back to me. Thank you all! Lihua Liu
10/23/2015
Chouli C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
excellent job
10/22/2015
Maria G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for your professionalism. Your customer service was superb and the car looks great!
10/18/2015
Carl K. VERIFIED CUSTOMER
Vehicle Make : Honda
Slight orange peel effect on paint, but overall I was satisfied with the repair.
10/18/2015
Carmen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good work guys!
10/17/2015
Clarinda V. VERIFIED CUSTOMER
Vehicle Make : Audi
Absolutely loved the service you provided. I will definitely use Service King in the future. Thank you so much!
10/14/2015
Earl P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Vehicle walk around by Jose Moreno showed then many small touch ups done to door edges, etc., that were not part of repair area. I appreciate this attention to keeping my Lexus in top shape, in areas that were not part of the repaired area.
10/11/2015
Kyle P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Awesome -- you guys make it all very easy. Thank you.
10/11/2015
Christina H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Work was done well and on time, as promised. They also listened to my comments about keeping windows up etc. and were very cooperative about making sure work done well.
10/9/2015