Service King Pasadena

Excellent team !

Excellent communication and customer service. Very conscientious!!

Craig was great. Handled a big repair and a lot of little ones in a short amount of time.

Jeremiah and the team at service king was very professional. I received daily updates by text on percentage of completion. I will definitely spread the word with family and friends about the service I had with service King.

Jeremiah Kuehl was an outstanding representative of your company. He demonstrated outstanding customer care and concern. Apart from the fantastic job that your technicians did with the body work and paint job, Jeremiah is the reason we would come back to Service King, if we needed auto body work again. We have already lauded your services to several of our friends and family. Thanks.

The cost turned out to be more than 25% of the estimate - workmanship was great.

I worked with Tony. He was very thorough and patient. I was very satisfied with everyone I met at Service King.

I was able to work with Jeremiah through my process. He was great to work with and kept me updated often. He even graciously offered to have me drop off my rental at Service King Collision Repair, after I told him that I was going to drop my rental off first, before collecting my car. It was incredibly frustrating to hear the receptionist tell me that I should've dropped my rental off before coming to pick up my car because she said they would not come to get the rental from the shop, if I had it there. Jeremiah was kind enough to tell me not to worry about my rental and that he would take care of it being picked up. I chose this location because of the stellar comments listed on Yelp. I was expecting my car to look brand new. Although the repairs were fixed, and all of the damage that was reviewed was fixed, I was surprised that my car had a "auto body shop" smell when I came back to it. My car smelled like it was new before I brought it in. Also, some yelpers mentioned that scratches that were previously on their car, but hadn't been discussed in their estimate, had magically disappeared and were repaired/fixed when they got their cars back from Service King Collision Repair. Although I shouldn't have been expecting it, I was disappointed to see that there were still some small scratches on my car. I realize this is a lot to expect, but if it happened for a number of other customers who stated this in their Yelp reviews, I would expect that all customers receive the same treatment and services.

Exelente trabajo y tambin fueron muy amables

Everything looked great thank you very much

Your customer service worker is beautiful

Jose was awesome

Jose did an excellent job of handling the job.

The best car related service I've ever had. Impeccable.

I was very happy working with Jose and happy with the quality of the repair.

There is a decent sized imperfection on the rear bumper after having been resprayed. There are swirl marks on the paint as well. I've notified the store.

Tony was a pleasure to work with and did an excellent job of keeping me informed every step of the way.

Excellent customer service. Great follow-up by Jose Moreno. Made the process as smooth as possible.

Thank you very much service king for making this unfortunate proccess a very smooth one . Thank you for keeping me updated throughout the repair of my honda . Car looks great ! You guys truly strive for excellent customer service . 5 stars all the way .

Professional and efficient . Great job!