Service King Pasadena

Very friendly and professional. Thank you for having my car back to me very fast

Jose was awesome! Great customer service.

My second time here. And just like the first time. Amazing service. Great customer care. Thank you!

Professional, super friendly, fast, extremely communicative about the progress. Wow. I have already told people about the high standard and will continue to do so.

I am extremely impressed with Service Ling and would certainly use them again

Service King did a awesome job thank you very much

I am extremely satisfied with Service King's work my car looks brand new ,they kept me updated throughout the whole process and even finished the work one day early . Thank you so much .

Jose was very professional and communicated the repairs every step of the way. He did a great job as a service representative. The car also looks great. No complaints. I have been a repeat customer and will come back again and will recommend to family and friends.

I received frequent updates about the progress of my car repairs. All staff were polite and helpful but Tony was truly excellent in every way. I always felt he was trying to do his best. Many thanks!

Tony and service King Pasadena made this process go by smoothly. I was kept up to date with any new changes and everyone was very nice and helpful. Car came out perfect looks brand new and was finished a week earlier then estimate date.

Job well done and Google follow up..

Interactions were very pleasant. The reminders were reassuring. Pickup/drop-off service was appreciated. Car looks good and seems to run fine.

Jose Moreno did an excellent job keeping us aware of the progress on our car. He exceeded our expectations. We had excellent customer service and were amazed by the quality of the repair on our car.

Thank you very much for a prompt and well-done job!!!

I had previously used this auto body shop in 2011 when it was known as Marcos Auto Body and I was truly satisfied with their customer service and the workmanship quality; to a point that I had referred several others who needed auto body repair; and needless to say each one of them had walked away very satisfied. However, now that Marcos is owned by Service King (one of the employees referred to them as Walmart of the body shops) I did not get the same service as the one in 2011, not even close. It went from a boutique auto body shop to a body shop owned by a big corporation. Several upholstery areas inside the car were handled with dirty hands since there were hand and finger prints on the seats and door panels (obviously the employees had not used plastic to cover the seats or the door panels); the bottom of the bumpers did not have a smooth finish even though the insurance was charged for repairing/painting the bumpers, the brackets of the garage transponder holder which is attached on the front dashboard were broken. Needless to say, I will neither use this auto body shop nor will refer it to others; the only reason for my return would be for them to resolve any issue with their workmanship since AAA has a lifetime warranty for as long as I own the vehicle.

I loved the service they provided ! My vehicle was ready before the estimated time and the work on the car was perfect ! I usually never leave reviews but I was really happy with their service .

The car looks beautiful. I was done earlier than promised. Daily updates were awesome. Thanks

Very happy with the service from John and Jeff. I will definitely recommend your business and seek you out for future needs.

Excellent service

Awesome! Awsome! Job will definitely refer people to service king king great job precessional, curtious, great job