Thanks so much to my Service Advisor Dan Moran and the entire Service King team at Pasadena! From start to finish I received detailed, accurate progress updates throughout. Everyone at the N. Fairoaks location were friendly, courteous, and professional at all times making the repairs a positive experience! The best part was driving home in my better than new, shiny car. Job well done!!
4/4/2018
William B. VERIFIED CUSTOMER
Vehicle Make : Honda
This service was more than professional, it was exceedingly polite and thorough , with a genuine concern for my personal needs as a customer. I don't have enough good things to say about it.
4/1/2018
Mariza C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Absolutely great service, completely satisfied with the team at service king special thanks to Dan for making my first accident experience such a breeze and to Rafael for taking the time to drive to my work place to return my car nice and cleaned looking like new again
4/1/2018
Richard K. VERIFIED CUSTOMER
Vehicle Make : Porsche
Everything was handled that very professional manner you get me up to date and then delivered my car back to me and wonderful condition
3/31/2018
Kanoe W. VERIFIED CUSTOMER
Vehicle Make : Lexus
From the first time I had my car inspected to the time I picked up my car, the service was exceptional. From Christian, Adriana and Adriana to Dan Moran and everyone I encountered, the team was incredibly friendly and professional. Every aspect of the process was efficient. And while I did appreciate the text messages with status updates, I appreciated the timely status updates from Dan Moran even more. Lastly, the work itself was of high quality and I’m so happy to have my car back and looking and operating fantastically. Thanks for taking great care of my car and me. With Gratitude, Kanoe Yim Wheeler
3/31/2018
Fernando E. VERIFIED CUSTOMER
Vehicle Make : Kia
DAN IS THE MAN! BEYOND HAPPY WITH OUR REPAIRS! THANK YOU!
3/31/2018
Kalen C. VERIFIED CUSTOMER
Vehicle Make : Kia
Julie was amazing. She was great with explaining everything to me and really helped throughout the whole process. Also easily accessible.
Great customer service
3/30/2018
Lori G. VERIFIED CUSTOMER
Vehicle Make : Audi
Dan Moran did a fantastic job of keeping me updated. Car looks excellent and hopefully will perform as good as it looks!
3/18/2018
Lucy A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would really like to thank the team at Service King for their amazing customer service, especially Christian who helped me bring my car back to life. He talked me through every step of the way, and made it convenient for me by sending me text alerts to notify me about what was going on. I felt very stress free during this process and that meant a lot to me. The reviews and high star ratings I viewed before coming here are definitely well deserved!! Great job!!
3/11/2018
Kelly S. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent communication throughout the process, professional,
courteous, and knowledgeable staff, and although the repair took longer
than originally expected, the finished product made it all worth it.
Outstanding craftsmanship. My “like new” car looks exactly like it did prior to the accident - “like new.” I will definitely recommend your company in the future and
not hesitate to trust my own vehicles to Service King, should I ever need
repairs in the future. Special thanks to Christian as well who is an amazing
asset to and fantastic representative of your company.
3/3/2018
Elizabeth P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for the care with repairing my car. The speediness was especially appreciated- I’m very satisfied with my experience. Thank you!!
3/3/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service always updated in the process
Keep it up
3/1/2018
Injung H. VERIFIED CUSTOMER
Vehicle Make : Audi
John the manager has gone above and beyond towards customer satisfaction. Really appreciate his service skills.
2/27/2018
Kevin Y. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional and helpful.
2/26/2018
Susan N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dan Moran is the best service advisor I’ve ever had!
2/25/2018
Sandy H. VERIFIED CUSTOMER
Vehicle Make : BMW
Service King far exceeded my expectations. Tony provided excellent customer service and communication throughout the process. Dropping off and picking up my car was thorough and super easy. The General Manager was also great. I highly recommend Service King to anyone. Thank you!!
2/25/2018
Michael F. VERIFIED CUSTOMER
Vehicle Make : Honda
Greetings- I was completely satisfied with my recent experience with Service King (SK176 Pasadena), especially with the exceptional professionalism of Dan Moran. Mr. Moran attended to every detail quickly, giving frequent updates to status, and got my service done sooner than estimated. Wonderful customer service; Mr. Moran definitely deserves a raise! Thank you- Michael F
2/24/2018
Nagendra S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Team was very helpful and patient answering my questions.
2/23/2018
Salomon U. VERIFIED CUSTOMER
Vehicle Make : Mazda
My back lights had dust inside which I did not like but the repair and paint was good.