My vehicle was not completed when they told me it was going to be completed
My vehicle was not completed at the 2nd promised time
My vehicle had wires hanging from it and I had to return to the dealership
My trim was not fixed properly and they told me they will probably never be able to fix it because "it shrinks"
My vehicle was supposedly washed and buffed and it has scuff marks and dirty
Rag marks all over it
Completely dissatisfied customer
Repairs cost 2 times more then another garage had estimated
1/7/2017
Katheryn J. VERIFIED CUSTOMER
Vehicle Make : Ford
Freddie stucco was wonderful to deal with thank you
12/31/2016
Leroy W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They went out of their way to ensure I was completely satisfied. They were very professional and I would do business there again
12/31/2016
Louis D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Kept me informed about the repairs
12/16/2016
Kristen K. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Took the time to actually honor my requests. Good work and good service. Would use this business again.
12/15/2016
Edward B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Good Job
Quicker than expected
Thanks
11/8/2016
Michael R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job!
2/1/2016
Brenda K. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everyone was awesome. My car was finished earlier than expected and it looks fantastic. Every person that I came in contact with was extremely helpful and friendly. I am always 100% satisfied with my experiences at Ken Pollock Volvo. It's just icing on the cake that they're a dog friendly establishment too!!