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Real Reviews from VERIFIED CUSTOMERS
Or C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very professional organization with quick ,efficient and prompt service. From the moment I enter the office I knew I'm in good hands with great crew from the front desk kind lady to the adjuster and rental car guy. I was receiving a "red carpet " like service and to my surprise it was all done in one day. I will recommend this shop with no hesitation
7/19/2015
Naresh D. VERIFIED CUSTOMER
Vehicle Make : Honda
on time job done, thank you good people to work with and to recommend to all my friends.
7/16/2015
Katherine A. VERIFIED CUSTOMER
Vehicle Make : Nissan
N/A
7/11/2015
Harry R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was was wonderful and in time. People were friendly
6/16/2015
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Scion
Everyone was extremely helpful and friendly. I had a great experience.
6/9/2015
Mukesh P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Not satisfied.
6/5/2015
Kristin D. VERIFIED CUSTOMER
Vehicle Make : Honda
Everybody was very nice I just wished the deductible was waived
6/4/2015
Julie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The tech was very customer friendly and the work on the car was fixed in a timely manner. Looks brand new. Thanks!
6/1/2015
Wagner R. VERIFIED CUSTOMER
Vehicle Make : Audi
The car's garage door opener which was working before the repair is no longer operating. The left front bottom side of car has air bubbles which we were told will disappear. We were told that the car would be washed and cleaned before delivery to us and it was not done.
5/31/2015
Antoinette R. VERIFIED CUSTOMER
Vehicle Make : Subaru
they were very helpful
5/28/2015
Pamela K. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very courteous
5/23/2015
Steven K. VERIFIED CUSTOMER
Vehicle Make : Acura
thanks!! great work
5/22/2015
Mehry F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Best experience ever . Courteous service, excellent work , timely and I experienced zero stress. I am appreciative . Mehri Fryzel
5/21/2015
Lisa L. VERIFIED CUSTOMER
Vehicle Make : Ford
Team was great. Made the experience a pleasant one. Will definitely recommend Tip Top to everyone I know.
5/17/2015
Julie J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Seamless service was great. We didn't have to go visit a separate GEICO location or go somewhere else for the rental car.
5/13/2015
Yvette L. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was very kind patient and professional. It was a pleasure receiving service there. Thank you.
5/7/2015
Danielle R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was not notified at any point during the repair of my car of the status of the repair. I had to call numerous times in order to figure out what was going on. I wasn't even aware of when my car would be ready for pickup until I called 3 different times. If I didn't call them, I probably would not have gotten my car back when I did. It is very unprofessional and frustrating when I was guaranteed status updates and received absolutely nothing until I made the calls. I was told that I would be called back on different occasions, and never was called back; in fact, I was the one who had to follow up. While the work was good, my dashboard was switched to another language that I had to figure out how to change myself.
5/6/2015
Robert N. VERIFIED CUSTOMER
Vehicle Make : Honda
Justin, Ravi and the team did an excellent job in customer service and the body work was perfect. Thanks again!
5/5/2015
John Z. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Nice job, thank you!
4/28/2015
Jeffrey W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
E-mail updates are very nice surprise, but emails about my job stopped coming as the job neared completion, i did not get updates as the finish date was extended a few days, never received a "completed" notice, had to call to find out when job would be completed, and when i finally did get the call on Sat afternoon - the message was "you truck is done, but we are closed for the weekend, see you monday!" ....
4/27/2015