Overall, the process was easy, the repair work on my Tesla was superb, and the detail job was excellent and a nice added bonus! Staff was friendly and I felt as though I was kept up to date every step of the way. Hopefully I don’t find myself in need of collision repair work, but if I do, you’ll be first on my list. Thank you!
10/27/2023
Charles C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I was very excited to get me Tesla back and it was perfect.
10/24/2023
Lori M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I am completely satisfied and thrilled with the beautiful repair job you did on my Mini Cooper. It looks brand new, and you would never know that it had been damaged. Everyone that sees it, has said the same thing. Great job.
Thank you all!
10/21/2023
Alan B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
My car was repaired at North Haven Auto Body and they are fantastic. The customer is kept informed through the entire process. They deliver on time. Excellent facility and service. The advisors are available to answer questions.
10/16/2023
Kathleen D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff was incredibly prompt with communication regarding the status of my car. The shop was extremely busy with the cars they had on hand and still fixed my car in a two week span. I will only deal with North Hsven Autobidy going forward. Thank you for making a very unpleasant situation manageable.
10/15/2023
Mark G. VERIFIED CUSTOMER
Vehicle Make : Honda
Very nice job! Thank you.
10/6/2023
Ken B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional and spot on!
9/30/2023
Stephen W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent customer service from initial contact to the final walk-around of the car. I appreciate the entire process explained thoroughly to me as well. Thank you!
9/28/2023
Jenna W. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I was impressed with the professionalism and communication I experienced with the staff. My vehicle was impeccable when it was returned to me. Thank you!
9/19/2023
Taniya S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The initial interaction all the way to the last interaction was phenomenal. Everyone displayed great customer service. I would definitely recommend North Haven Auto body to everyone I know and I will return if I ever needed to do so.
9/6/2023
Even T. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repairs and the communications about the repairs were excellent
9/2/2023
Cristina R. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent work and excellent customer service.
8/30/2023
Robert W. VERIFIED CUSTOMER
Vehicle Make : Audi
Main problem was estimate of 5-7 days for repair. It took close to 3 weeks and destroyed my plans for summer. Initially told that car would be ready on July 31. Even on morning of 7/31 told it would be ready on that day. In afternoon text changed to August 10. It was an elective repair and I would have picked another time if I had been told up front.
Repair looks good. Calibration is a little off and warning beeps even in back of car occurs. Although car fine on 8/10, on 8/13 the rear and front cameras went black. Probably loose connection since later that day it was fine.
8/26/2023
Deborah J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Although the car was totaled, everyone treated us with kindness.
8/26/2023
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I recently saw a few flaws in the clear coat , looks like marks that are difficult to see but visible in the direct sunlight. Probably needs to be buffed out. ****-****-xxxx Matt thank you
8/21/2023
Stephanie A. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for working with the insurance company of the person who hit my car. It made my experience so much better. I was so happy to have a rental waiting. There was very little interruption to my day. When my car was done, and I picked it up, it was sparkling like new. I had to do a double take! Both the interior and exterior were so highly detailed it looked like the day I bought my car, 5 years ago— down to the tire shine! They did an excellent job with the repair and the service was top notch! Thank you!!
8/16/2023
John S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Only disappointment was how long it took to get the car in. But so far looks like everything was done great.
8/2/2023
Ray J. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Personable and professional staff members
7/31/2023
Todd Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From the office personnel to the techs doing the actual work, the restoration was perfect. The detailing of the entire car was an added plus.
7/19/2023
Robert C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The work was done guickly and perfect.
I was amazed how clean car was inside and out.