I was especially appreciative of being able to speak directly to the technicians prior to my repair. They were able to walk me through what was going to be done to my car and why they were going about it in a specific way.
11/7/2018
Cheryl L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Customer Service department needs to improve
11/7/2018
Linda/pat P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The work appears impeccable however I was disappointed that based upon the estimate the final cost was close to 30%more. I chose north haven auto body over coach as I received my second estimate from the travelers adjuster. I chose you as I felt the estimate reflected a collaborative effort based upon the concierge relationship. I took the chance and certainly appreciate that a similar scenario could have developed with the other auto body shop. I will need to research the benefits of the concierge relationship so that I can be comfortable with it for future transactions. Any general information about the concierge relationship would be helpful to me. thank you. It’s great to have my car back!
11/2/2018
Michelle B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very pleasant and made you feel at ease leaving my car there
11/1/2018
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Extremely happy with the look, and timely return
10/31/2018
Richard C. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks great and everyone was very helpful. Thank You!
10/31/2018
Linda/james P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Personalized service. Friendly. Timely. Convenient rental car. Inez kept me updated, wonderful person and personality. I'm happy.
10/30/2018
Arthur M. VERIFIED CUSTOMER
Vehicle Make : Honda
We guys did an excellent job on repairing my car. Also, you made the process extremely easy and as pleasant as possible. I was also pleasantly surprised with how quickly you guys got the repair done without a slip in quality.
10/29/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The texts were always wrong and gave inaccurate information
10/27/2018
Suzanne D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great experience and customer service
10/25/2018
Kimberly G. VERIFIED CUSTOMER
Vehicle Make : Audi
I was very pleased with the consistent communication and courtesy that was given by your staff, and was not surprised with the quality of your work as a result! Thank you.
10/24/2018
Alecia A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was very pleasant and polite
10/24/2018
Glofesta S. VERIFIED CUSTOMER
Vehicle Make : Kia
Friendly staff,vehicle done when promised. Great work,thanks!
10/19/2018
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great and picking it up was quick and easy.
10/18/2018
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great experience..did a wonderful job and communicated daily to keep me informed of their progress. The process was seemless as they worked directly with the insurance company. I would highly recommend them to anyone who needs auto body services.
10/15/2018
Mildred W. VERIFIED CUSTOMER
Vehicle Make : Dodge
MY KIND OF PLACE FOR AUTO BODY
10/13/2018
Bennie S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The job is well done the service was excellent they kept me well-informed and I am totally satisfied
10/10/2018
John . VERIFIED CUSTOMER
Vehicle Make : Audi
Very efficient, kept us informed, workmanship excellent, helped relieve the stress, very courteous, excellent coordination with insurance company and car rental company, will highly recommend
10/5/2018
Mark B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great attention to detail. Took longer than expected but the end result was perfection
10/5/2018
Josina J. VERIFIED CUSTOMER
Vehicle Make : Honda
North Haven Auto Body was very easy to work with from start to finish. They kept me frequently updated throughout the process, did an excellent job with the repair, and even thoroughly cleaned the inside of my car!