I brought my car in to Mastercraft to have it repaired. And while it was there a clip on the passenger side door the cover inside the door to hide the screw was broken off. A picture was taken so the part can be ordered. I heard nothing else about it to this very day. And also my car was returned back to Me Filthy with dust all the inside. The back seats folded down and all my things thrown in the back hatch. I did not drop my car off like that and I should not have had it returned to me in that matter. So no I am not satisfy with Mastercraft service. And the clip was supposed to been ordered and I have not heard anything from Mastercraft for me to come back in for it to be fix what was broken while my car been repaired. Sincerely disappointed.
1/29/2022
Charles P. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank you
1/29/2022
Izabel E. VERIFIED CUSTOMER
Vehicle Make : Ford
Absolutely atrocious service. Couldn’t finish the final buff on my fenders the first time, ended up taking them to be re-done the second time and my composite hood was damaged. Manager has no idea what customer satisfaction means.
1/14/2022
Emily R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, price … no tears, great turn around time for the work that was done on my vehicle, customer service was professional and friendly. If needed I would definitely take my business there again.
Thanks Mastercraft Auto Body,
ER
1/8/2022
Regina B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jimmy and his team got the work done in a timely manner. This is my second time using Mastercraft. Definitely would recommend them to everyone.
1/6/2022
John P. VERIFIED CUSTOMER
Vehicle Make : Dodge
The most pleasant part of dealing with Mastercraft was that whenever I made a Phone call to speak with someone about my repair, I was able to speak to a Real Person quickly.
1/5/2022
Michael M. VERIFIED CUSTOMER
Vehicle Make : Nissan
James did a great job
12/31/2021
Sun P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Did an awesome job!
12/17/2021
Steven W. VERIFIED CUSTOMER
Vehicle Make : Ford
They do really good thorough work
12/10/2021
Josephine G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jimmy really investigated the damage to my car. The damage was deep into the car and could have been missed. The shop was courteous and very helpful. I would recommend the shop to others in need.
12/5/2021
Safi K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes, I am totally satisfied. The job was done extremely well. Much better than I expected. Quality of work was superb. I am really delighted to see my car.
Thank you.
11/29/2021
Melissa S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They do an amazing job
Very professional kept me updated on the status of my vehicle repairs
I would highly recommend them
11/21/2021
Maritza U. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are very professional and your workmanship is excelente, you guys are awesome
11/20/2021
Andres A. VERIFIED CUSTOMER
Vehicle Make : Nissan
They handled the claim with the insurance company very professionally. The quality of work is tops, and the extra work on the fender looked so good. It made my car look very new. I highly recommend Mastercraft Auto Body, you will not be disappointed.
11/9/2021
Margaret D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job
10/31/2021
William C. VERIFIED CUSTOMER
Vehicle Make : Kia
Fromt office staff was nice and very informative.
10/29/2021
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Ram
Amanda and Stephanie were great and kept me informed along the way
10/29/2021
Cheri K. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly, timely, and great work.
10/17/2021
Kimberly G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had my car there before for repairs and was so excited about how much of a great job Mastercraft had done. I will always bring my car there for anything that needs to be repaired on my car. I trust Mastercraft always!!!!
9/6/2021
**** M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Finisuhed work was flawless. Jimmie got it comleted 24 hours before the original projection.