Excellent customer service.
Employees were well trained and seemed genuinely interested in providing assistance to each customer. They explained the timeline and kept me informed through text messages.
Although I had no contact with the employees in the body work, paint, and
repairs departments they did an excellent job in making the vehicle look new again.
Overall, a positive experience.
6/8/2022
Kaitlyn C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wasn’t completely done when I was told it was so the truck had to stay almost a week longer. Still has scratches from the accident that wasn’t repaired. Stephanie, who called me, was horrible to discuss anything with. The only person that was actually trying to get things done and the vehicle back to me as well as address any issues was Jimmy. He was great. The rest aren’t.
6/5/2022
Kim Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We were very happy with the service and work. They found a part for our truck that no one else could find.
6/3/2022
Ellen W. VERIFIED CUSTOMER
Vehicle Make : Ford
As previously stated- great service- excellent work-frequent updates-car returned better than new! Friendly staff...
5/28/2022
Jacquelin C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great place, excellent customer service, excellent work.
5/22/2022
Robert K. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Only one concern on the overall quality of service. When picking my car up from the autobody my car was very very dirty. I would appreciate in the future cars are washed prior to delivering to the customer.
5/13/2022
Linda S. VERIFIED CUSTOMER
Vehicle Make : Honda
The work on my car was poor quality and at times not even done. The customer service from Stephanie was totally unprofessional and out right rude.
4/25/2022
Stephanie V. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very nice, they kept me updated on the progress of the work that was being done, and finished on time.
4/24/2022
Adam E. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a good job and kept me updated thru out the process
4/1/2022
Teresa K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did great job
3/26/2022
Lutricia B. VERIFIED CUSTOMER
Vehicle Make : Buick
It was great thanks everything
3/26/2022
Lonny M. VERIFIED CUSTOMER
Vehicle Make : Ford
This was another great experience with Mastercraft. Very pleasant staff to work with and the bodywork repairs were very well done.
3/26/2022
Javier S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Y’all did a great job. Very friendly and on time (within reason). No negative comments. I would gladly come back if I needed to
3/20/2022
Abdelhamid J. VERIFIED CUSTOMER
Vehicle Make : GMC
I realy apreciate the work of your professional team. Thanms
3/14/2022
Sairah I. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team did a great job. From my prespective, the team worked seemlessly with Geico and Enterprise rental car.
2/28/2022
Dawn T. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the excellent service and customer concerns. Thank you.
2/26/2022
Winifred C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best auto repair shop in the area! Always 100%satisfied
2/16/2022
Denise R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Yes
2/13/2022
Mike D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Paint color did not match. Mastercraft did try and paint again, but the bumper still didn't match like the original did.