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Real Reviews from VERIFIED CUSTOMERS
Randy T. VERIFIED CUSTOMER
Vehicle Make : GMC
All was great!! Easy rental car, everyone was very nice. Will definitely use and recommend Master Craft.
6/5/2018
John D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The overall cost was less than I expected, and the repair time was just what I expected. The car looks very close to pre-crash. The pick up experience exceeded expectations. I found two issues, and they were able to make the corrections within minutes. This experience was.much MUCH better than the last time I had car repairs done (someplace else). My last experience was why I carefully inspected the work when I picked it up. MASTERCRAFT AUTO BODY...you did Well! Thanks.
6/1/2018
James F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Just realized today, after picking my car up yesterday, that my iPod and connection cable was stolen from my console while my car was in your possession. I understand the need to remove "valuables" from a car. However, something trivial like an iPod should be safe to leave connected without worrying about theft. Especially if it's a reputable shop that properly secures the vehicle. Very disappointed and aggrevated with this.
6/1/2018
Melanie H. VERIFIED CUSTOMER
Vehicle Make : Ford
Always professional and on time. Thank you so much!! Delightful experience
5/31/2018
Mary Ellen. VERIFIED CUSTOMER
Vehicle Make : Honda
A preexisting scratch was clear coated and made to really stand out...I would have appreciated being told about the scratch and being given the opportunity to get the scratch fixed before they made it much more noticeable with the clear coat????
5/25/2018
Sandra M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hello, love the service and the quick turnaround. I would like to make one small recommendation. I noticed my front driver mat was muddied from the rain and no plastic liner was placed to avoid tracking dirt and mud. This will help maintain the condition of vehicles being repaired. Also I had placed a towel on top of the mat and it appreared to have been thrown away. I hope this input helps.
5/21/2018
Sophy P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for your take care of my car and thank you again for good work
5/17/2018
Michael D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service, exceeded what I expected. The estimater knew what to look for &; repairs seem flawless. Thanks
5/17/2018
John F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Could not have asked for a better experience.
5/15/2018
Edwin F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great experience from start to finish and communication was phenomenal! Thanks Edwin
5/11/2018
Keith &. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you, always a pleasure. You make it all easy.
5/5/2018
Eugenio C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Happy to work we you good job
5/4/2018
Krishna L. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was wonderful!
4/27/2018
Lois S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’m happy my car was repaired so quickly. Everyone was kind when I was so upset about my car accident. Thank you. Lois S
4/24/2018
Susmita Y. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service was pretty smooth without any hassle.
4/21/2018
Patti C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Job!
4/21/2018
Patrick C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work and nice staff. Only thing I would have liked is to have had where the seats in the truck wiped down better. Other than that, very satisfied
4/19/2018
Heberto G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Perfect job on my car repair.. Thank you!
4/19/2018
Frances O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair work took me more than twice as long as originally quoted – and I had to incur the extra expense of a rental car for one week. I was not fully informed of what repairs would be done and what repairs would not be done – no one contacted me to ask about other dents on the car that needed repair. I had to push to get my car back on a Friday instead of the following Monday, and I was the very last person to get my car on that Friday at 5:45 pm. All afternoon, they kept saying it was "being cleaned." I asked for someone to call me regarding these issues and one other issue about my deductible, but I have not received a phone call.
4/18/2018
Eva F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am completely satisfy with MasterCraft auto body my car look amazing,end the stuff is really friendly they answer any question you have about the service.
4/16/2018