Upon getting my vehicle home today, I looked it over more carefully than I did at the shop when picking it up because it was raining.
I immediately realized several deep scratches on the main door that was “repaired” and also a deep crack in a piece of the paneling that runs along the door. It was already near closing time, so I didn’t get a chance to call. And since it’s Friday, I won’t be able to call until Monday. I did take photos.
Otherwise, I am very happy with the repairs.
3/2/2019
Fadhel A. VERIFIED CUSTOMER
Vehicle Make : Ford
You are amazingly professional, thank you very much
2/27/2019
Karen B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The employees were very helpful, pleasant and knowledgeable in the entire experience. If I need any work done again, I would not haste to utilize MasterCraft again. I would even recommend them to my friends and family.
2/22/2019
Alan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
It seems like I have used your services at least four times. That's got to be more than normal. Do I get frequent crasher points?
You guys are great.
Thanks,
Alan B
2/22/2019
Abdallah A. VERIFIED CUSTOMER
Vehicle Make : Ford
Well done. Good job.
Completely satisfied.
Thanks again.
2/20/2019
William W. VERIFIED CUSTOMER
Vehicle Make : GMC
Car has something wrong with its electrical system. Radio does not turn off even when engine is shut down, key is removed and you have exited the vehicle. Car picked up by 1630 and returned to Mastercraft before 1730. Car has been checked out and now remains at Mastercraft for the weekend
2/9/2019
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job from start to an early finish! I appreciate your good communication and friendly service.
2/8/2019
George D. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks to James and the rest of the staff. Everyone made this experience a lot better.They all really got it that, those of us on the other side of the counter don’t deal with insurance and rental car companies every day. Their patience and support made the whole process easier.
2/5/2019
Troy L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you
2/5/2019
Tracey M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you ..I had a pleasant experience.
2/2/2019
Valeria V. VERIFIED CUSTOMER
Vehicle Make : Honda
Mike Garrete was great! My car looks like new and he got it done really fast
2/1/2019
Jon Y. VERIFIED CUSTOMER
Vehicle Make : Hummer
Jimmy and the front office staff were wonderful helping me work through this process. Very responsive, professional and patient with my newbie questions.
1/26/2019
Juntima S. VERIFIED CUSTOMER
Vehicle Make : Toyota
thanks much for a friendly and professional services. Thank You !!!
1/24/2019
Sitaram S. VERIFIED CUSTOMER
Vehicle Make : Honda
It was all professional service. Everything was in time and all staffs were so helpful and interactive. I will sure continue to take services from mastercraft.
1/24/2019
Angela W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Staff kept me informed throughout the entire process and super friendly!! Would refer this shop to anyone in need.
1/22/2019
Charles M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mastercraft took extremely good care of my truck, and returned it better than I imagined possible. Only place I’ll ever take my truck for repairs.
1/22/2019
Milton C. VERIFIED CUSTOMER
Vehicle Make : Nissan
You all went above and beyond the repairs and. I am totally blown away with your customer service and thank you. Milt Chamberlain
1/17/2019
David R. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate how quickly and efficiently you completed the repair work. Great job!
1/17/2019
Larry P. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was very professional and courteous. It was a pleasant experience thank you.
1/9/2019
Karen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast service. Nice repair work. Excellent communication. Friendly people. Wonderful job cleaning my car inside and out. Thank you!