Done quickly and really appreciate the regular updates via text and phone. Very helpful. And staff was very friendly upon pickup.
4/7/2016
Rachel A. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciated Erica's patience with all my calls and questions. The updates about my car via text were great and helped ease my anxiety of when I would be getting my car back. I truly appreciate the beautiful work that was done to get my car back in order in a very timely manner. Thank you all so so much!
4/2/2016
Mary R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Did a great job
4/2/2016
Jeffrey G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great communication during the repair process .
Really appreciated the pick up and delivery
4/2/2016
David M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer service was great. I appreciated the empathy toward me and my situation. The rose was also a nice touch. I was only slightly disappointed that the tailpipe is sticking out so far. I'm concerned it will make parallel parking unnecessarily tricky. But otherwise, great work, all! My car hasn't been this quiet in years.
3/31/2016
Janute C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Dear Team,
You provided the highest level of service!!! You are super organized, accurate, fast and informative!!! You are the best!!!
Sincerely thank you!!!
Janute C
3/30/2016
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Acura
Everything was fabulous. Better than I expected.
3/25/2016
Philip H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really fast service
3/23/2016
Tchegoun A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm very happy about their work, it is very great job. But just after the crash I hear some noise on the back of the car. I called your office about that but after delivery of the car, the noise still there. My dealer mecanics home said I need to change the wheel hub assembly. They said the noise is due to the crash. Is the only thing about. The work was very great.
3/18/2016
**** J. VERIFIED CUSTOMER
Vehicle Make : Acura
Yes, you guys were great!! Best repair gig ever!!
Leave me the **** alone...
3/13/2016
Norman S. VERIFIED CUSTOMER
Vehicle Make : Honda
Work was done competently. Service was exemplary. Between crash Champions and GEICO, all anxieties were anticipated and put to rest.
3/9/2016
Chad F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Service and communication were excellent. Would use you guys again or recommend
3/6/2016
Carrie M. VERIFIED CUSTOMER
Vehicle Make : Nissan
They took good care if the car.
3/4/2016
Richard L. VERIFIED CUSTOMER
Vehicle Make : Toyota
JOB WELL DONE. Pleased with your work. THANK YOU
3/2/2016
Jesus N. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work done was great and I was promised that it would be done on the 29th of February. I was completely surprised when I was called up and had my car delivered on the 23rd of February.
2/24/2016
Maria A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was fixed before the date given to me. I received constant updates on my car. The representatives I spoke to were very helpful and polite. Over all I had amazing service.
2/19/2016
Julie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tren was the gentlemen who handled my account. He kept me informed at all times. I would recommend Crash Champions to my family and friends when their vehicles need to be repaired. Thank you.
2/13/2016
Mark O. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was in a car accident and I needed a new bumber. The one that was installed obviously did not match the car paint color. It was obvious within seconds of seeing it; how a professional did not detect this is beyond me.
I brought this car on a different occasion and the work was not done correctly that time either. I respected how the owner handled it so I came back as a repeat customer. However, my experience every time is that your collision team does not do the job right.
What is most off putting is when staff, like Trent, try to get me to believe it's normal. A comment like "bumbers are usually a different color" is unacceptable. I am happy to share photos of the work where the problem is obvious. As I shared these photos through my social network of the work done at Crash Champions, the family and peer feedback confirmed the unacceptable quality of the work.
When someone tries to talk me into accepting poor quality work it leaves me with a sense of distrust. In Trent's defense he did not push back when I said I would not accept it and he took it back to re-do, but that was after denying the problem.
I leave this experience with feelings of dissatisfaction and distrust with your business.
2/11/2016
Melchor C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very happy with repairs and job well done in a timely manner. Also great customer service!!
2/9/2016
Frances O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic service, quality work. Could t be happier.