Excellent, no worry service and great work! Thanks so much for a smooth experience :)
7/21/2016
Edgardo A. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding job, perfect on attention to details on repair the auto. The job was an excellent and no question about their professionalism.
Keep the good work.
7/21/2016
Pontea K. VERIFIED CUSTOMER
Vehicle Make : BMW
Simple good-feeling business transaction. As a new resident to the area, I felt welcome and encouraged to call again.
-Aryan Kay
7/9/2016
Marilou F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Absolutely the best service ever! I want to thank you all for an exceptional service!
6/29/2016
Stephanie P. VERIFIED CUSTOMER
Vehicle Make : Kia
This team is outstanding. Happy to work with them and I will return and refer friends to this Team.
6/26/2016
Donald H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My car looks great! Thanks for the nice clean up that was perfect. It was finished when you said it would be. I also liked the progress reports. It's nice to see folks take pride in their work.
The ladies that talked to me when I came in for the estimate were very professional
Job well done team ??
6/4/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly staff, great repairs, and quick response to problems.
6/2/2016
Susan S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Stop emailing and calling us after we already have the car back
5/26/2016
Tammy C. VERIFIED CUSTOMER
Vehicle Make : Honda
Your customer service is outstanding and prompt communications are excellent. My review of the work performed is also excellent. I was especially surprised to find the interior completely cleaned...above and beyond my expectations!
5/21/2016
Suzanne S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was not adequately informed in a timely fashion when my car would be ready for pickup...paper mats not removed after work completed...bill never rechecked until after comment re deductible to be paid until questioned at time of pickup........work performed excellent ..human interaction needs improvement...
5/2/2016
Jennifer J. VERIFIED CUSTOMER
Vehicle Make : Acura
Quick service and friendly folks! Loved the personable interactions and the text updates; so helpful! The one thing that would have been great to know was that our battery had to be recharged twice during service before pickup because of alloting time to replace it. The quick assistance & friendly staff made it an easy problem to deal with, though. Thanks everyone!
4/29/2016
Brian A. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Kim is awesome. He really cares about his customers and it shows! If you asked for five stars to be an excellent rating, he'd get seven!
4/25/2016
Samuel D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the calls from Kim.
You guys have a good business.
4/20/2016
Peter M. VERIFIED CUSTOMER
Vehicle Make : Suzuki
The Charlie Obaugh team was an extreme pleasure to work with. Everyone very friendly. Great customer service! Thanks
4/16/2016
Dana C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You guys did a great job!
3/18/2016
Eric G. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Kim and his team went the extra mile to overcome some issues that arose during my repair! 5 star service! Thank you Charlie Obaugh!
3/17/2016
George C. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair was professional they took the extra step The staff we're very professional The work was done on time Hoghly recommend them
3/12/2016
Ben M. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very satisfied with the quality work done by Charlie Obaugh, they have outstanding customer care service, are prompt and I would recommend them to anyone in the Shenandoah Valley for auto body repairs!
3/12/2016
John H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have been very satisfied with my experience at Charlie Obaugh Collision. We have dealt with other repair shops in the past and have experience very long waits - weeks after when it was promised. Here it was completed very quickly - before when they originally thought it would be done. We were also kept appraised via email on a regular basis.
3/3/2016
Keith F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was excelent. Kim went out of his way to ensure we understood what was going on with the car. I am extremely happy with the service.