Excellent experience. I was always updated on my repair status and my car was completely cleaned when I received it. I would recommend KW to anyone who needed a repair.
6/12/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Toyota
We appreciate the timeliness of the repairs and keeping us up to date on the progress. And, the staff are all attentive and considerate. It makes a big difference. Mahalo.
6/8/2018
Sherrill F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you very much for everything. Very professional and very good customer service. I appreciate your timeliness. Your staff is very friendly. Much mahalo!
5/9/2018
Rawn K. VERIFIED CUSTOMER
Vehicle Make : Toyota
These guys are awesome. Great communication and everything done very timely.
4/10/2018
Janel H. VERIFIED CUSTOMER
Vehicle Make : Acura
Outstanding service. Very convenient friendly and high quality.
4/9/2018
Whitney L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Malele was an excellent customer service agent
4/5/2018
Gabriel C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good job
No complaints
3/29/2018
Nicole O. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was excellent from the first time I called you to make an appointment till I picked up my truck from getting fixed. The only thing I notice was a small little area that the paint was peeling off near the back of the bumper. Other than that I believe you guys did a great job.
3/27/2018
Howard H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the customer service and how they kept me updated on my car repairs...excellent customer service this is why USAA recommends you guys, keep up the great work.
3/24/2018
Marlene S. VERIFIED CUSTOMER
Vehicle Make : Acura
Like new & work completed sooner than projected.
3/14/2018
Allison G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good communication, easy to deal with
3/3/2018
Ronald Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for such excellent work and service. I really appreciate your hard work and the extra effort and care you put in to take care of the dent and even the dings on the door and polish the car. I was so surprised and happy when I saw it! KW is hands down the best place I’ve taken it to. Thank you sincerely for going above and beyond.
2/24/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys are amazing. Very professional and friendly. The constant update was very useful. Thank you.
2/20/2018
Jamie T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Super pleased with the service. They did everything to make it easy on me and my car was fixed very fast!
2/3/2018
Noland J. VERIFIED CUSTOMER
Vehicle Make : Honda
KW Auto body provided top knotch customer service and were extremely professional through-and-through. Unfortunately the workmanship was incomplete. I have to take another day off work to have them correct the errors. Overall, I am satisfied with my experience and would use them again. Just unfortunate that they approved completion without a final walk through.
1/20/2018
Lara L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great overall service. Friendly staff. Convenient location. My car looks great and so clean.
1/19/2018
John T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you very much! It was a very good experience. I was impressed with the service that I received from the staff. Everyone was friendly. And the facility was very clean.
I would recommend this body shop should anyone ask.
1/12/2018
Leslie T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent in all ways. We are relatively very new to Oahu, and KW will be our go to for all body-repair needs in the future.
12/22/2017
Lee H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very good quality and customer service was exceptional.
10/31/2017
Ikumi S. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs took longer than planned and we had to pay a deductible plus the rental car fee out of pocket because the insurance of the guy who hit us didn't accept liability yet. When I got my vehicle back, the rear windshield wipers were not set up and was not working for me, so I have to take it back to get that issue resolved. At least the location of the shop is conveniently close to me.