I sent a question two days ago and did not receive any answer. This is the question:
Did the technicians do an alignment check, especially on the front driver's side tire and assembly?
The paperwork given me had nothing on it about alignment check, and the insured is also responsible for hitting the tire.
That tire has been wobbly since after the accident.
8/12/2016
Sandra D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone who assisted me was very professional and helpful as well as explaining what was going to happen. I am very impressed that getting my car repaired and getting a rental was an painless as possible. My wait time was reasonable. Good job everyone!
8/11/2016
Linda S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The girls at the front desk were so nice, very knowledgeable of the process needed to get the car repaired. It did take twice the amount of time to get my car repaired, I was supposed to pick it up on Saturday but wasn't finished til the following Wednesday. No one called to explain the changes, I was sent an email which was not read until after I had gone to the shop thinking the car would be done on the original date set (Saturday). A phone call would have been more appropriate. Everyone is not attached to their phones or the net. The car was repaired to like new. Would recommend based on the quality of the workmanship and front desk treatment.
8/6/2016
Alan Y. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you for making my car look brand new again! There were a couple delays beyond the initial estimated pick up date that were delivered to me late in the day by email and I never recieved a call back when I made an inquiry. However the staff was friendly and the workmanship seems perfect to me so thank you.
7/31/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you
7/22/2016
Fani I. VERIFIED CUSTOMER
Vehicle Make : Hyundai
In as far as we can see from a first visual the car seems to be good as new. The springs of the mattress were encircling the left axle and, although we asked, the shop refused to lift the car so we could see if there was any damage not readily visible. So we reserve comments to only what we could see.
Fay Ikosipentarhos
7/12/2016
Kimberly Y. VERIFIED CUSTOMER
Vehicle Make : Infiniti
We have one minor concern about the door seal. We will stop by and have a rep look at it. ****-****-xxxx
7/7/2016
Arthur P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Paint is a perfect match. looks great
7/7/2016
Richard L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
You guys did an excellent job...and finished well ahead of time.....thanks
6/29/2016
Sharon G. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was so Great. Maybe everything so easy
6/26/2016
Keyla W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very helpful and friendly.answered all my question.work was done a day early. They did an amazing job on my car.
6/25/2016
Robert D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was fast convenient I felt really good about your business until I got home and I looked underneath I noticed they neglected to put the plastic pieces underneath I don't know what it's called so no not completely satisfied
6/25/2016
Edward M. VERIFIED CUSTOMER
Vehicle Make : GMC
great customer service and fixed my vehicle like brand new.
6/16/2016
Jose R. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys are always helpful and understanding. The ladies in the front are very courteous and polite. This was my second time using you guys through geico. Hopefully there wont be the need of a third time any time in the near future but if there is I def will be using Faith Quality again.
6/15/2016
Donna S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything was handled very smoothly and professionally. The Geico rep Andrew was also very helpful and understanding.
6/15/2016
Lupe R. VERIFIED CUSTOMER
Vehicle Make : Honda
The quality of the work completed on my vehicle was very satisfactory & I would definitely recommend Faith Quality to others.
6/14/2016
Amy C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I fully satisfied of my vehicle repaired at faith Auto body shop.My vehicle looks great after the repair.And it's really look nothing happened to my car.I like the cleanliness of my car.It's really feel good that my vehicle was really clean after the repair.And people at faith Auto body shop was very helpful every detailed.Once again Thanks!.It was really a good job.