The repairs looked great! Should the need arise, we certainly know where to go now. Thanks!
10/14/2016
Jessie R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
After getting my walkthough of the vehicle, my daughter had noticed that the driver side brake light was broken. I spoke with the rep and she was very helpful and looked into issue and noticed that this must have occurred during the installationof the new bumper. The overall experiencewas great, just bumped that I have to bring the vehicle back in the get the brake light replaced, minor inconvenience. Would recommend shop.
10/8/2016
Tabetha S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was really helpful and caring. Great customer service! My whole experience was amazing. Craig was awesome from start to finish. I really appreciated his updates. Nick with enterprise was great. Also the repairs were done before I expected. The car looks amazing as well.
Thank you all at Faith Quality Auto Body!
10/8/2016
Jenelle G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone at faith quality auto were awesome!!
9/29/2016
Sean P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The communication was outstanding. I loved the fact that I had a daily email giving me a status update of my repairs. Great work and keep it up please!!
9/24/2016
Caryn C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Dropping off and picking up was so easy!
9/23/2016
Robert H. VERIFIED CUSTOMER
Vehicle Make : Kia
At the time we brought our car in we requested a quote to fix a door ding while it was in for the repair. I followed up by responding to your email, again requesting a quote to fix this door ding while the car was in the shop. No reply! Car is now picked up and the door ding remains. I guess your company just did not care.
9/23/2016
Anthony L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Better than expected! The women in the office were professional, helpful, and efficient. Customer service was simply outstanding and timely. The only downside was the rental car; dirty and no fuel. The customer service was great there too. Thank you!
9/22/2016
Lousevil A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Helpful, keeping us posted a plus
9/20/2016
Bill D. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleased with the quality of service received. Faith Auto should be proud to have such a professional staff at every level. Great job !
9/16/2016
Nathan L. VERIFIED CUSTOMER
Vehicle Make : Honda
I Appreciate how you guys kept me updated on the progress of the car. Everyone there is very knowledgable and helpful and made the process painless. The Enterprise rental guy kicks **** too! It was nice that you guys took care of everything having the rental there for me. It was quite the surprise that you washed my car and vacuumed the inside before I picked it up too. There was a lot of chips in the back from my **** kids and when I got the car back it was spotless!! If I ever need work done again I'll be using you guys thanks again
9/15/2016
Luis P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the good work.
9/13/2016
Ray A. VERIFIED CUSTOMER
Vehicle Make : Ford
We appreciate the last minute rush to get the car repairs done so we would have it for our vacation. Thank you.
9/10/2016
Carol B. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were courteous and kep in communication as to the progress of my vehicle repairs.
9/4/2016
Antoinette F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I do have to say that the process was made easy as Brooke was great checking me in. Krystal made sure we had all the proper paper work and answered our questions. Bianca-Geico Adjuster was very personable when she reviewed the damage to the 95 Corolla back end. Devin-Enterprise made sure we had a rental for the time our car was being worked on. Everyone that helped us was so great and professional! Have a Auto Body person back in Orange County that we usually go back to but we are very happy we stayed in town to support our community businesses!!!
8/30/2016
Joni B. VERIFIED CUSTOMER
Vehicle Make : Audi
Great communication, excellent repair job! Thank you!
8/30/2016
**** C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Received email saying car was done on 8/19 that car was done - it wasn't. The car wasn't ready for pickup until evening of 8/24. Picked up the car on 8/25 and no one at the shop had the courtesy to show my wife the car. She was just told it's in the lot with the keys in it - not great customer service in my opinion. The car had excess window adhesive that had to be removed so that delayed pick up also. All in all my wife was there for 2 hours trying to get her car.
Here in Virginia we use Suttle Motors for bodywork and they treat you like family. When the work is done and you arrive to pick up your car, a representative brings the vehicle to you and explains what was done and stays with you while you look over your car. Your firm should try that out, it'll make a happier customer.
8/26/2016
Breann B. VERIFIED CUSTOMER
Vehicle Make : Ford
Car was finished a day ahead of schedule. Everyone I spoke with from day one was very nice. Thank you!
8/19/2016
Sean S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fit and Finnish is terrible there obviously wasn't any prepping done because there's overspray on my leaf springs off my truck and my exhaust and Welding was terrible on my bedside and paint was terrible
8/17/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Profesional staff, quality work kept us advised of progress and it was done on time.