Horrible customer service. No need to call as I will not be coming back.
8/29/2017
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Ford
Faith Quality Auto Body came recommended to me and they did not disappoint. The staff was friendly and the whole process was very easy. My insurance was even on site for a one stop shopping type situation. The repairs were done quickly and well. Good as new! I would recommend Faith Quality Auto Body to anyone needing repairs.
8/26/2017
Lester Rosete. VERIFIED CUSTOMER
Vehicle Make : Honda
Jason **** was great in communicating the status of our Van and actions with the GEICO rep. Brook in the office was helpful as well. Thank you!
8/25/2017
Mario D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding customer service from day one to delivery date.
8/25/2017
Gerardo D. VERIFIED CUSTOMER
Vehicle Make : Mazda
After my car being repaired for a week regarding a collision. There was issues with my radio and right blinker that were not caused from the accident, therefore it is safe to assume the technicians working on my car had not properly repaired or replaced components for my radio and right blinker to work properly. And due no technician being available on weekends I am unable to bring in my vehicle to get repaired again to fix what the technicians caused.
8/22/2017
Jaime F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The staff were all very attentive ,friendly, and professional, we appreciated their efforts totally.
8/15/2017
Donald K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
we are impressed and appreciate the outstanding customer service we received at faith quality auto body. the service was above and beyond. thank you all. don & jean krampe
8/15/2017
Angeles B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication, great service!
8/15/2017
Martin K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for washing my car and getting her all cleaned up!
8/10/2017
Robert M. VERIFIED CUSTOMER
Vehicle Make : Kia
Very good customer service, they made the process easy from start to finish. Professional and courteous.
8/8/2017
Macrod O. VERIFIED CUSTOMER
Vehicle Make : Nissan
One word unprofessional!!
8/6/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
done well in a timely manner and kept me advised as to progress
7/29/2017
Yolanda S. VERIFIED CUSTOMER
Vehicle Make : Honda
car alarm goes off randomly since the repair. I'll bring it in first chance.
7/28/2017
Corina D. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved that you kept me updated via email throughout the entire time my car was being worked on. And the repairs look great! Thank you :)
7/22/2017
Carol J. VERIFIED CUSTOMER
Vehicle Make : Honda
My car's fender was pretty badly crunched when I brought it in to the shop -- now, it's smooth as silk and like new again. I know the shop had some challenges with the metallic paint, but they hung in there and kept at it until it was perfect. Craig Drager and the team at Faith Quality did a great job and came in under the estimate despite the difficulties they encountered. Thanks to all!
7/15/2017
Randy L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the fact that they clean my entire truck it looked really good
7/15/2017
Jose L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was scheduled to be completed on Friday, called at 12:00 noon, was informed that car was completed but it needed inspection by insurance company, probably would be completed at the end of the day. At 4:30 informed that inspection was not completed, car should be completed on Monday, called morning, same thing waiting for inspection, afternoon sae thing waiting for inspection, Tuesday same thing in morning and same thing in afternoon, received a call at 4:52 on Tuesday informing me that car was ready. I was confused, she said I did not have time to pick up car, because I only had 8 minutes till faith closed. They had my car for 5 days waiting for inspection from Geico. Faith people were vert courteous.
7/14/2017
Vashti C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing job. Great customer service too!
7/13/2017
Joel S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The email estimate was very misleading and you would assume the bill would be for parts only unless you go down to page four where it shows labor costs. My wife saw the first page and emailed back the go ahead thinking it was $300 not $1300!
7/9/2017
Troy M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fantastic service. Excellent job on the repairs. Obvious attention to detail.