After picking up my car, noticed the back seats were dirty and really dusty. Other than that repairs were perfect.
1/27/2016
Troy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work was well done but I communication was very poor. Was notified at 1630 Friday that my truck would be done that day. I couldn't make it before closing so I had to pick it up Saturday morning which disrupted my entire weekend plans. Asked if I could pickup Monday instead, was told no. Someone should've called me Thursday or earlier Friday to let me know that they would be finishing up Friday afternoon so that I could've made arrangements to leave work early and pick it up that afternoon. Waiting until the last minute and then forcing me to disrupt my weekend was extremely inconvenient and could've been easily avoided.
1/19/2016
Amy T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Work wasn't complete.
1/11/2016
Fred D. VERIFIED CUSTOMER
Vehicle Make : Lexus
We were totally impresses with all of your staff that we communicated with -- and the beautiful quality of the work you did on our car. Hopefully, we will not need your services again, but if we do, we will definitely be coming your way. Also, we we have an opportunity to recommend your services to any of our friends, we will gladly do so.
Thanks,
Fred and Judy Doctor, Hemet, CA
1/11/2016
Nimfa D. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional, excellent customer service and prompt.
1/10/2016
Shahwar J. VERIFIED CUSTOMER
Vehicle Make : Mazda
I would to like say that your customer is excellent! Keep that up. i was excited to pick up my car before the promised date. Upon arrival I did found some things that needed to be worked on. I spoke with Mr.**** and he Marked the car and said they would take care of it. He did not make any excuses and assured me that it would get fixed. I Recieved a call a week later and my car was ready to come home with me. I was also told that if I found anything wrong with it to ahead and bring it back. I want to thank the Mallory, Mr.****, the rest of the staff and of course the Erica Gillispie(enterprise rental) for their professionalism. I put my Faith in Faith Quality Autobody and came out Happy. Keep it up!!! Thank You!
1/8/2016
Carla S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing service!!! Everyone was very nice and extremely polite. My truck looks amazing I couldn't be happier with the outcome.
12/25/2015
Sonia T. VERIFIED CUSTOMER
Vehicle Make : Honda
I cannot compliment Faith Quality Auto enough. Everyone was so nice and professional. They did a great job on the repairs and my car looks fantastic.
12/16/2015
Michelle K. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick fast service! As well as Great customer service!!! A Thank you!
12/11/2015
Elena B. VERIFIED CUSTOMER
Vehicle Make : Kia
Worst customer service. And no one was their to answer my concerns when I received my car.
12/11/2015
Patrick M. VERIFIED CUSTOMER
Vehicle Make : Ford
Change my answer to yes. My dissatisfaction was with Enterprise, not Faith.
11/21/2015
Christina E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very friendly people
11/17/2015
John H. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent and professional paint repair of my car. Quality is number one. Kudos to your entire staff !!!!
Thank You
John H
11/17/2015
Donald M. VERIFIED CUSTOMER
Vehicle Make : BMW
Good job !
11/17/2015
Rebecca D. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
My repair was promised Friday Nov. 6, not ready. Said Sat. Nov. 7 it would be done but I was working that day so said Mon. Nov. 9 would be done. Nope again. For sure Tues. Nov. 10, they'd call. I called twice that day and finally said it would be ready when I got there about 3 p.m. Was 98% ready - some areas had to be buffed out. Wasn't allowed to talk to the person who did the repair work. Receptionist person said she would do the walk through. Finally got a worker bee person to assist with getting my car finished in the parking lot of your facility.
When I brought my car in because of a referral, I was treated very professionally. During the process of getting the car done, Jason never returned my calls! What the heck happened to the good service I received first and the delay in getting my car finished?
Rebecca D
11/12/2015
Mary L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
11/10/2015
Gary D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Having to bring it back in for a day to correct errors made in the repairs.
11/10/2015
Robert G. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice smooth operation from dropping the car off for repair, keeping me informed throughout the repair progress, and coordinating the easy pickup and return of the rental car right at your facility.
Thank You,
R. Goode
11/5/2015
Anita B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service! Very satisfied with everyone that took care of my needs. Definitely my place for car repairs! Thank you!